Traveler’s Feedback

If you decided to Travel with Arara, please have a look at our travelers' reviews below. If you wish to get in touch with them, we can provide their emails as soon as we get their permission.

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Madlende Dewata

I highly recommend this Caucasus tour and Arara tour agency because prices are competitive and service quality is very high. Tatev who was our manager recommended me to join a group tour, which I have never expected to be that fascinating. We were a group of 8 people from 8 different countries, through this tour I have experienced new friends.
Each country had its story and places where you can relax. In Georgia Svaneti with its towers was memorable and city Signaxi with its old renovated buildings. Armenia was special with its wine and vodka making. I remember in Garni some villagers welcomed us with apricot vodka and gata, which was very nice from their side. Gyumri was unforgettable with its old historical buildings. There was also this old barbershop which was not even renovated and even presidents had haircut there.
Hotels were nice and clean, moreover situated in the centre of the cities and close to all restaurants and public places. What I like I Arara is that they call you ad respond you massages very promptly.
Thank you!
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Adalberto & Agueda

Hello from Portugal, we are back home safe and sound! Wanted to thank our tour manager Rima who was always patient to answer all our questions and was a key part of journey success. Wherever we go my son complains about the food, lack of services and that tour includes lots of theory however he keeps telling me the Caucasus was perfectly organized.
We really enjoy being in these 3 countries and of course, each one is unique in its way. We enjoyed mosques in Azerbaijan, besides Gobustan, was memorable. But personally I think since it’s a newly established country everything is just modern and that’s it. Georgia was about a mixture of modern - old architecture, lots of cheese and khachapuri. Armenia is the place where we really wish to come back, people, nature, culture and traditions are not like anything in any other countries. I will never forget the picturesque view from Tatev University Church and the longest cable care, which goes into the canyon.
Our guides and drivers in 3 countries were perfectly prepared. Special thanks to Sandro who also organized my son’s birthday, which was very nice of him.  Drivers were polite and punctual and even in Armenia our guide Arthur took us places which were not included in the program, so if you happen to be in Armenia make sure you will meet many hospitable people like him. Hotels were clean, the staff was well organized and polite.
Best Wishes,
Adalberto & Agueda
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Tess McMahon

We had a private tour to Caucasus with Arara organized just for the three of us! Everything was organized at high level, the guides were brilliant with good command of English and knowledge of their countries. Ani in Armenia was very professional, pleasant and comfortable to be with throughout the whole touring in Armenia. Sophie in Georgia was just exceptional!! Altay in Azerbaijan did a great job with an individual approach to all of us. We had a private coach with very safe drivers.
We liked almost all the hotels we stayed in, particularly the locations were great giving us freedom of exploring the cities ourselves after the tours.
We are very early planners and started the preparations of the tour back in March. And Tatev was very responsive and professional to our requests during all those months.
We have already recommended Arara to our friends and hope to travel with them again. The trip was surely one to remember!!

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Janene F Cheung

I'd reached out to a number of companies for help with bookings and accommodations for our trip to Caucasus.. I contacted Arara tour and got exactly what I wanted. Definitely worth for anyone wanting first-class service, attention to detail and highly qualified staff. The tour itself was great. All arrangements and transportations were properly organized. All the drivers and guides were experienced and very helpful. I can warmly recommend Arara to all travelers who want to visit Caucasus.

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Mary Woltamnn

We did a group tour to Caucasus with Arara this September. During the preparations we had a lot of correspondence and Sati was always helpful and very responsive.
The hotels were very comfortable with very helpful and friendly staff. What I especially liked about Arara and its guides was that they made sure I saw the important destinations and sights. Our guide in Armenia was Avet, he was a very special guide with wonderful personality. Alex was also an exceptional guide with his excellent knowledge of Georgian history.
We will certainly recommend Arara to our friends and family!

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Tecwyn Vaughan Jones

Overall an excellent tour...we had three guides and three drivers a so difficult to give a rating as they were all very different people...I enjoyed very much indeed and tge help received from Tatev preparing for the trip was prompt, comprehensive and excellent service...

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Beth McMahon

We truly enjoyed our tour to Armenia, Georgia and Azerbaijan. Our tour agent Eduard was very helpful and responsive. The service we had was of the highest quality. All the hotels were very comfortable and centrally located and we had a chance to explore the cities by ourselves. Our guides: Ara in Armenia, Sandro in Georgia and Ina in Azerbaijan couldn’t have been better. All the drivers were on time and very professional. We felt very safe with them. The whole trip was brilliant, and Caucasus is a wonderful region to visit. I have been recommending this trip to all my friends from the first day we started the trip.

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Lesley Hollinshead

Hi. I'm now back in England, and just wanted to thank you for everything you did to allow us to become acquainted with Armenia and have such a fantastic holiday. It was wonderful, and impossible without the help of Arara and our guide, Vartin. Responsible Travel have asked for a review, which I've provided, and I've reviewed Hotel Apricot on Trip Advisor. Many thanks and good luck. Arara deserves to do well. Best wishes,
Review on Responsible Travel

Review on Tripadvisor

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Mel Loynd

The tour went well. The guides were able to adjust to our unusual requirements (give us the info about the sites before we arrive) and they were fun, friendly and flexible.Sophie had no knowledge of the request to bring small denomination Georgian lari, but it wasn't a huge problem. The vehicles were clean, modern and were driven well, after we requested the drivers not to take phone calls while driving. (In our countries, it is illegal to use the phone while driving).

Accommodations were mostly nice.

Thanks for making the tour happen. We would recommend ARARA to our friends.

Best regards,

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Julia F Moore

Hi tatev, we are back to Australia and wanted to write a feedback about the wonderful trip you have organized for our family. I have a few comments which I think might be helpful for you.
1. The guides were great. We can’t thank you enough for hiring Ani as our tour guide in Armenia. She is truly a jewel. Please pass our greetings to her. We also liked our Georgian guide Alex. The only comment I have here is with the guide in Azerbaijan. His English was poor, but we understand that locals can’t speak Native English. It was not a big deal for us.
2. The hotels you picked for us were wonderful. The best one was probably Doubletree in Yerevan. In Signaghi you have booked Holiday inn for us, which was nice too, however we had to wait a bit longer than usual for checking in. There was a big group which caused the issue, I think in this case it is better to have 2 people working in the front desk. I understand that you can’t manage this, however, they should improve their service.
3. The drivers were good too. We felt very safe in each country. Although in Azerbaijan the van was a bit smaller than in the other two countries. We packed a lot of stuff with us as we had more than 2 weeks in Caucasus and had to be in Russia next, but the cars in Armenia and Georgia had bigger luggage space.
Hope this comments will help you. Overall, the trip was remarkable. Thank you for all the arrangements. We have already started showing our photos to relatives and recommending your company. So wait for emails from our friends. Best of luck, Julia.

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Margaret Edwards

We booked 20-day trip to Armenia Azerbajan and Georgia this summer with Arara . Our tout coordinator Sati was amazing with all her help. We were lucky to meet her in person in Armenia and express our gratitude. The trip was very interesting with lots of visits to touristic destinations. We especially liked Garni Temple. The view of the gorge was breathtaking.
Our Georgian guide was the main highlight of the trip. He was very funny, knowledgeable and helpful. We will remember Sandro for a long time.
Azerbaijan was quite nice. We didn’t except Baku to be that Beautiful. We bought many souvenirs from local shops in each country. Make sure to hide your Armenian souvenirs in Azerbaijan border as the customs officers can take them away from you. 
We will definitely reach out to Arara again for another trip. Central Asia maybe? How knows

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Marion Benac

Our trip was organized by arara company. We booked 17-day trip to Caucasus.  We were amazed by the beauty of Armenia. We were lucky to have raffi as our tour guide. He was very professional, experienced and helpful. We were surprised how delicious Georgian food is. Our guide Tazo recommended us having dinner in a traditional restaurant, to watch their traditional dances and listen to national songs. We were also having a blast in Azerbaijan. Our guide emil was very helpful.
We booked the trip with star hotels and liked all of them. It was an amazing trip, thank you for all the assistance. We highly recommend Arara tour.

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