Traveler’s Feedback

If you decided to Travel to Armenia, please have a look at our travelers feedback below. If you feel need to communicate with them we can provide their emails after getting their permission. 

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Aleksey Sch.

Good morning!
I want to thank you for helping in organising the tour. Everything was perfect, I liked very much. Despite the fact that the weather was mainly cloudy during my stay in Yerevan endured 10 days, I received lots of advantageous emotions. Firstly, I could finally see the sun during trips to Garni Geghard, Sevan Lake, Tsakhkadzor, Areni, also Noravank and Tatev, where I ordered individual excursion. Secondly, unforgettable impressions of Armenia are people: honest, friendly and kind. Possibly, it is the most important thing. Thirdly, I was very lucky with the selected guide. I took four from five group tours with the guide Rose. And also, in the last two tours I asked the organisers to join me to the bus where would be Rose. I’ve visited more than 20 countries and there is possibility for comparison. So, I can say with certainty that Rose was one of the best guides all around my historical tours in the world, and I had chance to be in various countries: close and far, such as Brasil, Argentina, Cuba… Just, Rose is a person who not only loves Armenia, but also charges with this love surrounding. Anyway I noticed a wish in her job to share a part of that Armenia with guests which lives in her heart, and exactly thanks to this I love your wonderful country myself. During my tours I don’t have a chance to be twice in one country and in one city. But now I understand that Armenia will be exclusion for me, because I have a big desire to be here in summers for seeing the beauty of nature, fountains of Yerevan and majesty of Ararat. But the most important is again to meet Armenian hospitability, honesty and sincerity of Armenian nation. Once again I express many greetings to You and Your travel agency for advantageous emotions which I’ve been gifted from Armenia.

Best regards,

Aleksey Sch.
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Guide: We liked the guide.
Driver: Both drivers are very friendly and responsive.  
Car: Enough comfortable
Hotel: In Capital Hotel there were difficulties with Internet, like it was switched off with the large number of users in network. In the hotel of Goris town there was much more simple breakfast.
What did you like most in your trip? Sightseeing and nature of Armenia :) 
What didn’t you like in your trip? Weather :(
What would you add to your trip? Free time in Jermuk – at least 30 minutes, City tour around Goris town.
Would you recommend our company to your friends? Yes, surely. 
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Tatiana Fedotova

Guide: Armine is the best, all was super!
Driver: Sarkis was excellent driver, then he was replaced by Aram who was driving very slow either he did not know the route or he was afraid to drive normally.
Car: It was excellent, all was convenient.
Hotel: ‘Best View’ is an excellent hotel, I like everything. Thanks!
What did you like most in your trip? All!
What didn’t you like in your trip? None!
What would you add to your trip? None! The programme was harmonically formed, including excursions and free days.
Would you recommend our company to your friends? Sure!
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I would like to express gratitude to all staff of your company who participated in organising our tour. All was in the highest level. After your presentation Armenia with soul-warmth, it is impossible not to fall in love with that wonderful country. Many thanks to our guide Armine for her special attention and interesting stories. Lunches are very delicious, especially in Tavern Yerevan. Also, I like ‘Best View’ hotel very much. I hope I could come to you again.

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Galina Uskova

Guide: We have two guides - Arthur and Armine who are highly cultured and educated. Special gratitude and greetings to them! Communication with Liana (our tour organiser) was very pleasant. Many thanks to her, too.
Driver: They are professional and we like all.
Car: Transport was very comfortable for travelling.
Hotel: All hotels are excellent, besides Stepanavan hotel. I would like to spend overnight in hotel, instead of guesthouse in Ijevan.
What did you like most in your trip? Punctuality and clarity of the travel agency in organising tours, hotel levels, meals on programme (lunch), tour programmes (we had two), comfortable transport. We like the country, residents, kindness and willingness to help. We left Armenia with the desire to return again as tourists.
What didn’t you like in your trip? The only disadvantage is the missed porridge for breakfast.
What would you add to your trip? It’s very difficult to answer because of full programme of tour.
Would you recommend our company to your friends? Sure! Thanks for unforgettable holiday!
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Sophia Izmaylova

I’m Sophia who came with Grigory and were mixed with English or International group. I would like to thank you very much for help! I couldn’t write too much, because as always returning home lots of affairs have been gathered. Wish your company success, peace in the country and happiness in life! My best wishes to all people who I met with in Armenia! Special greetings to your drivers!

Regards and gratitude,

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Lyubov Alexeeva

Guide: Our guide matched with high level listed requirements.
Driver: Professional driver presented travel agency worthily.
Car: Comfortable transport
Hotel: Hotels are clean, convenient, tasty breakfasts, hospitable personnel.
What did you like most in your trip? Interesting route, wonderful nature
What didn’t you like in your trip? No remarks
What would you add to your trip? I suggest organising the point of rental equipment for hiking to the mountains.
Would you recommend our company to your friends? Of course
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Olga Scheglova

Thank you for a great tour, also special thanks to Armine – perfect guide! She is professional, literate and broad-minded who can answer to any question about history and other related fields. Also, she is tolerated, very pleasant and nice person. All were satisfied and thanked to me and you. Of course, we hope to meet in another season in Armenia for seeing those what couldn’t been seen this time, and which was seen, to see again in other colours. We liked Armenia very much! It is very beautiful country and has good hospitable nation. By the way, we didn’t visit Zvartnots because our guide Armine told it didn’t work. So, everything is still ahead. Many thanks.

Best regards,

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Matyushin Boris and Lena

Yesterday we returned from the tour ‘Armenia & Georgia’ of your company obtaining useful information about these countries. The group was impressive. Everything was organised perfectly. Thank you for attentive care about us. Everlasting history and culture of Armenia, the beauty of mountains and gorges, cordiality and hospitality of people are just deserved admiration. The tour is unforgettable. It was very pleasure and interesting to communicate with the guide Rose. Her professionalism, attention and care about tourists are styled perfectly. Many thanks to her! Also, we want to highlight the driver Arthur’s professionalism and attention. Greetings to your company for the tour and wish success and prosperity, health and welfare to all staff!

Best regards and gratitude,

Boris and Lena Matyushin
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Daniela Varshamova

Good afternoon!
It’s already been a week how I’m at home, but I returned only physically. However, my emotions are still with Armenia, its splendor, diversity, "sunshine" and unconditional Greatness. And all of these thank to the great job of ‘Arara Tour’! I chose a tour ‘Walking in mountainous Armenia’ (24.07.15 - 3.08.15), because I like mountains very much and liked the suggested programme very much, which is, in my opinion, just awesome that gives presentation definitely about varieties of nature of Armenia, and also, covers the most important cultural places of country! Thank you for the programme, and special greetings to our conductor (guide and driver Arthur) for showing the wonderful world of ancient country. Thanks to him as for part of exploration as for comfortable transport which he provided us during our wonderful tour! Everything is grandiosely beautiful and I’m very satisfied! Armenia has covered with its wave of infinite warmth, sun and splendor. I didn’t believe that it could be finished and needed to return. My suggestions to the future tourist-clients of ‘Arara Tour’: highly qualified company, very attentive literate managers (I socialised with Nune Tatunts), excelent organised tours – I recommend very much! I thank ‘Arara Tour’ again for their done job, for beautiful, too fertile and given happiness, and delight of tour. Success and prosperity, many happy and satisfied tourists (as I, cooperating with you) to your company! Good Luck!

Best regards,

Daniela (Moscow city)
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James Gal

Guide: Our guides were very good with good communication skills.  They were very easy to get on with and very helpful with information and considerate of our needs.  We enjoyed their company and they made our trip very enjoyable.
Driver: Our drivers were very skillful drivers and took us to the places we had to visit on time and safely.  The cars were very comfortable and well maintained.  Some of the roads they had to drive were not so good.
Car: The cars were comfortable and well maintained.  We travelled very well in them and were upset that our Georgian guide had to travel on the road from the border near Gumri because the road was almost non-existent and in very poor condition.  It caused damage to the vehicle. A tank would have been the only type of vehicle for that road.  The driver showed great skill to get there and back.
Hotels: The hotels we stayed in were of particularly high standard and very comfortable especially the ones in Armenia.  These were spacious and well equipped with restaurants and lifts.  We were comfortable in all of them.  They were all well situated in respect to the towns.
What did you like best in your trip? We liked the hotels, the scenery, the food and the friendliness of our guides.  We would like to take time one day to come back and see more.  The guides gave us lots of information about the places we visited that ws very interesting.  We were very happy to get our photo taken in front of Mt Ararat.
What didn't you like in the trip? The road from the Armenian border on our trip to Kutaisi on Thursday.  That was not a road.  It was not even a track.  We recommend that you do not ask the guides to take cars on that road.
What would you add to your trip? We probably should have taken a couple of more days to make the trip a little less tiring through travel each day.
Would you recommend our company to your friends? Yes, we were very happy with the arrangements and have already told our friends about your company.
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Ewa James

We are really pleased with the trip. I do include here the service you provided organising everything for us as well as a very knowledgeable and professional guide/driver. Avet was really great and knew how to show us the sites in their best, avoiding crowds and getting the best light of the day.
Your communication to me was very responsive and accommodating. I’d rate it as high as any good service I’d expect to receive in the U.K. We were taken by surprise with generosity and quality of food (and wine:). I’d definitely use your service again if I am lucky to return to Armenia in the future.

Kind regards

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