Traveler’s Feedback

If you decided to Travel to Armenia, please have a look at our travelers feedback below. If you feel need to communicate with them we can provide their emails after getting their permission. 

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Greti Aguilera-Harwood

We had a fantastic tour in the 3 countries, Georgia, Armenia and Azerbaijan. The guides were superb, very knowledgeable and accommodating to the needs and interests of the group. In general, the hotels were good, though in some cases the 4 stars were not to the standard of 4 stars hotels in USA or Europe (weak WiFi, uncomfortable bed for 2 people, or breakfast could have been better); other hotels such as the ones in Jermuk, Yerevan and Baku were excellent. We had an excellent experience with the travel agency, Arara, they were very attentive and helpful during the planning of the trip and solving problems during the tour.

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Julie Gibson

Good Morning. First of all thank you for a wonderful holiday. The tour was fantastic and was very well put together. We loved the variety. The making of bread and local sweets was such fun. The meal with the local family was a lovely way to end our holiday.

Tour guide in Armenia.

Avet was an amazing guide, he is extremely proud of Armenia and this is shown in his guiding. He was so friendly and helpful with a great sense of humour. His explanations were excellent and we really enjoyed his company. The first night he joined us for dinner and was an excellent companion. The next night he was not included in the booking which was a huge disappointment to us as the staff in the restaurant did not speak much English and it would have been helpful to have had our guide there.

Avet is an asset to your tours and we will return to Armenia because of his excellent tour guiding, friendliness, and pride in his country. Well done Ahmed and I wish you every success in your future endeavours.

Hotel in Armenia

Great hotel, very centrally located. Rooms clean and staff friendly.

Hotels in Georgia

This hotel was delightful, ideally located. The rooms were clean and tidy and the staff friendly. Loved the family feel of this hotel and a lovely breakfast was prepared every morning.


This was a disaster. No one could seem to find an good option and said what about the one of the road Grand Palace. We were given rooms there but it was awful. This spoiled this part of the trip for us.

Kvareli Oaks
The rooms were immaculate and very tastefully decorated, with crisp white sheets and fluffy towels. The owner was so friendly and welcoming. I love the fact that this a family business, the owners father had created amazing pieces of woodwork which are placed strategically on the site, his mother has created a flower garden with herbs. The setting is tranquil and peaceful and a wonderful place to relax.
Thank you for choosing this wonderful place to stay. I would stay here again without hesitation.

Tour guide Georgia.

Tom was a very good tour guide and excellent driver. He was always there at the right time, very accommodating. He helped us find currency to go to Armenia with, advised where to change euros to lari, took us to local markets. The last day he waited at the market while we bought some last minute souvenirs, which was extremely kind of him. He went over and above his duties. He was informative and we enjoyed his company at meal times. He advised on local delicacies and what to eat. He too is very proud of Georgia and this shows in his tour guiding. I loved his honesty and his knowledge.
Tom is an asset to your tour company and I wish him every success.

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Our Caucuses Tour of Armenia, Georgia & Azerbaijan was fabulous! We saw many amazing places & experienced so much. We had different drivers & guides in each country. They had there own individual strengths & areas of expertises. Anie, our guide in Armenia was excellent. Guides in Georgia & Azerbaijan were very good. Hotels were all good. Arara Tours organisation of tour was also good. They were accommodating to our needs & requests. We would recommend them.

Review on Tripadvisor

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Ana Tanase

Hello Rima
Thank you for your message, I just got back home and got used with time. We enjoyed our trip very much, we liked the flexibility of a small group, the communication was been very efficient with the central office and our guide made every effort to make it a memorable experience.

The only suggestion I would make would be to collect dietary preferences ahead of time and for the meals included to give a few options for people that are vegetarian, or have other dietary restrictions.

Will recommend your company to friends and family and maybe in the future I might come back to that part of the world.

sincerely yours

Ana Tanase

Review on Facebook

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John Winder

Araratour was outstanding (five stars) in every aspect. They were responsive, helpful and flexible in making arrangements via internet prior to our arrival in Yerevan, and the tour itself couldn't have been better. We enjoyed every moment of it. Thanks again, Tatev!

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Yasujiro Fujimoto

Dear Lusine and Nune,
I’m happy to inform you that we have returned to Japan safely. Thank you very much for your all arrangement, We ‘ve enjoyed our tour very much. I like Armenia best. Do you have some plans to make a hiking in Armenia or Georgia? I have some customers who want to make hiking in autumn or spring( 2-3hours, not professional) If you have plans, please let me know. Hope to seeing you in Armenia again.
Best regards,
Yasujiro Fujimoto

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Roberto Borgogna

Dear Rima,
We would like to thank you and your team for the perfect organization. The selection of locations allowed us to have a comprehensive view of Armenia and indeed enjoy your wonderful country through its history, monuments, and diverse landscapes. The hotels you picked for us, the restaurants and the overall service were very good.

In addition we want to address our special thanks to our guide/driver, Artur; very professional, knowleageable, and a great person: he made our trip special, and I cannot recommend him enough.

Merci shat.

-Roberto & Céline

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Erin Zuskin

We really enjoyed our trip to Caucasus and want to thank Rima from Arara tour agency for such a great experience and well-organized trip. They were very flexible and took into consideration all of my needs and wishes. The guides Arthur (Armenia), Tazo (Gerogia) and Altay (Azerbaijan) were excellent; they were always on time and provided us with interesting information about the sights we visited. The cars were very clean and comfortable. And special thanks to our drivers Hayk (Armenia), Sandro (Gerogia) and Alex (Azerbaijan). The hotels are much better than 3* hotels in other countries we visited. One thing I would reconsider is location of hotel in Tbilisi. It was in the center of the city, but there wasn't many restaurants close to the hotel so we had to walk a little bit to have dinner. These 3 countries are worth visiting and our trip got more delightful with the delicious cuisine of each country. We will not hesitate to book again with Arara tour.

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Maria Farrao

We have had a wonderful trip in all 3 countries. Caucasus is the best place to discover. I felt that the holiday was well organized, And I enjoyed every minute of my trip. There were amazing sights to see, the hospitality was outstanding and we were well looked after. We had a guide for each country. All the 3 guides of Armenia, Georgian and Azerbaijan were very knowledgeable and very professional. The vehicles were comfortable and safe with AC Systems. Hotels are very fine with great locations. Especially I liked the Apricot hotel in Yerevan.
Highly recommend this region with assistance of wonderful Arara team!!!

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Amazing trip. Will remember it all our lives
Good programe, full on without being too much
Fantastic guide Hasmik has a real passion for her country; she had the excitement as if she was visiting for the first time. Excellent communication skills and very personable . Driver was polite and reliable, we loved him. Fantastic value for money - please keep it like this. I have recommended this trip to several friends.
Areas for improvement
- most morning we started the journey later than we planned as the car was 15-20 min late
- I personally struggled a little bit with the unpredictability of the meal times. Having lunch at 3-4pm in the afternoon disorganizes your body clock . There is already a lot of novelty and need to adapt on a travel tours, would be great to have predictable meal time to take this stress off our bodies. Some people are more adaptable in this respect. Perhaps it was only me.

However overall it was brilliant! thank you for this fantastic experience

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Ron Armon

Hi Sati, We had an amazing trip – of course Armenia is beautiful but above all stood Ashot who knew how to make History come alive and transfer his enthusiastic approach to us!! He is amazing guide who really feels his clients and gave us exactly the trip we wanted.
No mishaps in this trip!!
So job well done.
Thank you and please pass this email to the management as well.

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Maria Alevizaki

This was a very well organised tour to Georgia/Armenia/Azerbajan. Everything worked exactly as promised in advance by the travel agent. The programme was interesting and we had excellent guides. I can recommend ARARA highly as tour organiser.

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