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If you are planning to travel to the Caucasus or Central Asia, take a moment to read our travelers' feedback below
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Dear Lilit,
On behalf of all of us, can I please thank you and your colleagues for organising the most wonderful trip for us across 4 of the Stans.
Everything worked out beautifully, and it was so reassuring to see how all the guides were in touch with each other, especially when we crossed borders.
The guides were also all wonderful and with good language skills- Olga in Kyrgyzstan, Mohammed, Madina and Berry in Uzbekistan, Ejesh in Turkmenistan, and Max in Tajikistan. - They were knowledgable, were thoughtful about timing's and working out the best way to see as much as possible, and were interesting to talk to so we could learn about the countries and places we were visiting. In many cases they had also organised additional guides for specific sites which meant we could gain more information and insights too.
Please do pass on our thanks to the different agencies you used to put this trip together for us.
We also appreciated that the visit by UNESCO to Samarkand was not known before our trip was planned, and thankyou so much for managing to re-arrange our itinerary so that we could stay in Samarkand for the days we wanted.
The whole trip was just amazing. We felt we have gained some insight into the long and complex history of the region, and are keen to continue reading more about it, now we have visited the area. We enjoyed seeing the architecture, crafts and arts, museums, bazaars, landscapes, historical sites .........
The hotels and guest houses - and yurts!- were all good and we felt so well looked after throughout the trip.
Thankyou so much for all the meticulous planning you did for us - the accommodation, trains, planes, cars, drivers and guides. And - for helping us work out a good itinerary.
We all want to travel with your company again and will certainly recommend you wherever we go!
With very best wishes
Joyce Rothschild
Dear Hayku,
Sorry for the late reply, before our flight back home we spent a few more days in Doha. We are both very satisfied with the Armenia and Georgia hiking tour and wanted to thank you for such an amazing experience. It was lovely to meet you in Yerevan and your colleague Khatia in Georgia in person after long communication and tour planning. Thank you again for the lovely gifts. I kept some of the chocolates with dried fruit you gave me, I simply loved it! It still reminds me of the wonderful memories of our visit to your stunning country. Please pass our warm greetings and thanks to our amazing guides Levon and Irakli, they were excellent! Our driver Varan in Armenia was also very caring and careful. He spoke very little English but was always there for help if needed. The landscapes were breathtaking; we took so many pictures. The weather was generally nice, only one day it rained heavily, but even the rain did not stop us from enjoying our tour.
Thank you Hayku for your help and great service!
Jackie Holmes
Hayku, I am sad to go back home after my trip to Georgia and Armenia. It was a perfect trip, I enjoyed every moment. The guides were terrific, very helpful and experienced. Hotels were nice and well located. Thank you for all your help.
Dear Florena,
The tour was a perfect blend of history, culture and stunning landscapes. I am glad I chose the 17 days option eventually, as it allowed me to explore the 3 countries in depth. Azerbaijan portion of the trip was shorter compared to Georgia and Armenia parts, but I assume we visited all the important sites during the 4 days.
Dear Florena,
We are all very happy with our trip with you! Thank you for all your efforts in organizing this great journey for us. Our guides Tim in Georgia and Ani in Armenia were terrific, absolutely knowledgeable and spoke English very well. Ani is like a walking encyclopedia, she has information and deep knowledge about everything in the world. She also plays the piano very well and has a natural and beautiful voice. She sang for us in Gehard Cave Monastery. Our group was listening to her mesmerized. This was one of the highlights. Georgia left us speechless too, with its natural beauty and landscapes. Trinity church in Kazbegi was one of the main highlights, worth the long drive. The Russian military road nearby was stunning. We loved the tour to the wine region Kaheti and the wine tasting. The tour was overall fantastic. We loved and enjoyed every second of it.
Hope to join one of your Central Asia tours in future.
We just finished an 18-day hiking tour through the Caucasus with Arara Tours, and it was amazing! We planned this trip still back in 2020 but the pandemic altered our plans. Finally, we got the chance to visit these wonderful countries. We are absolutely happy we did not remove this region from our bucket list as it was worth waiting for several years. Our tour manager Sati re-arranged the trip for this year and booked the best hotels for us even in small towns and villages where there is not much choice of options. In the capitals we were even booked in 4* hotels, such as Felinger hotel in Yerevan with great spa service. Brosse Garden hotel in Tbilisi was also very well located with good breakfast. The hiking trails were stunning, our hiking guides were very experienced and friendly. They arranged a few extra sites visits for us after knowing we were interested. The great thing is our trip was not just a hiking tour through beautiful terrains, we also visited great historical sites. We were blown away by the history of the countries, especially Armenia and Georgia being very old. Surprising fact that Yerevan is even older than Rome. Would love to visit Armenia and Georgia again in future. Our guides told that the countries change and develop very rapidly. Thank you Sati, our guides Levon, Tazo and Nile for the best experience and for showing us your beautiful countries.
Thank you Hayku for the wonderful arrangement. We truly loved the 3 countries, specifically Armenia, its countryside and the food. We are back home with fascinating memories and lots of souvenirs which will remind us of the great memories of our 3 weeks Caucasus trip. Already checking your 5 Stans tours for next autumn.
Hi Florena,
We are finally back home after our long journey to the 5 Stans and the Caucasus 3 countries. This was the longest group tour we ever did, but could never do it on our own. Thank you and the whole Arara team for running the tour arrangements smoothly. We are very happy with the trip and your company. The only small issue was finding our driver upon arrival at midnight but you were available and solved it quickly. We had major issues. The guides were very good and helpful to arrange our meals, the hotels were better than expected. The yurt accommodation in Darvaza was not comfortable but we understand there is no better option and it felt very authentic. Thank you for all your help and taking good care of us during the long journey. Will definitely book with you again and recommend you to our friends.
Best wishes
Carla and Jonathan
I booked the 31 days Silk Road tour to the 5Stans of Central Asia and the Caucasus with Arara. There were a few other companies covering the 2 regions but I luckily chose Arara, a local company with great experience in arranging Caucasus and Central Asia tours. Hasmik, my main contact at Arara was very helpful throughout the booking process, tour arrangements and communication. Very efficient and responsive. We had great guides in all the countries, Serdar in Turkmenistan, Olga in Uzbekistan, Sophie in Georgia and Raffi in Armenia were the greatest, though the others were also very lovely and knowledgeable. Our small group of 10 travelers got on really well together, thank you Arara for gathering such lovely people from around the world. The trip was well organised, domestic flights, train tickets, border crossings were long but our guides were helpful. Drivers were good, though none of them spoke English. Some hotels were 4* even though we chose the 3* option, Arara upgraded our group to 4* hotels in some areas which allowed us to have a good rest after long days, thank you for that. The countries were amazing, very authentic and off the beaten track. I hope more people become interested in visiting these countries, as they are all unique with stunning architecture, history, culture and most importantly people. Thank you for the hard work Hasmik and Arara! This was a lifetime experience. Will highly recommend Arara Tours.
I have just completed the 15 Days 5 Stans of Central Asia tour with Arara. I thoroughly enjoyed the trip. The countries deserve more attention from international travelers. Very authentic and unique experience. I would love to return one day and explore more of the Caucasus.
Thank you for the great journey.
We recently did the 26-day trip through the Caucasus with Arara Tours, and it was honestly one of the most memorable journeys we’ve ever taken. The itinerary covered the countries in depth including the highlights and hidden gems, something we were looking for and did not find other companies offering. Some days were full and some relaxing allowing us to properly rest and stroll around the cities and small towns on our own. The guides in each country were excellent—knowledgeable, caring and attentive to our special needs. I will particularly highlight Raffi in Armenia, surely the best guide we ever had with a lovely sense of humor which made our journey in Armenia fun and interactive. The drivers were also good and managed the crazy fast driving in the countries professionally. I will highly recommend this tour to anyone wanting to cover the 3 countries fully.
Hello Hasmik,
We truly had a wonderful time. This 13 days Classical tour itinerary allowed us to cover all the main highlights of the 3 countries still giving the authentic experience visiting the countrysides and meeting the locals. These 3 countries are really hidden treasure, Georgia and Armenia being our favourites. The accommodations you chose for us were indeed great, even though we picked the 3* hotels, you booked in some cities 4* which we really appreciate. These guides were fantastic giving lots of information but enough to perceive and not feel overwhelmed.
Thank you again! We will recommend your tour company to our friends and use you for further trips.
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