Raffi

I wish to thank you and Arara for our wonderful tour. Everything went smoothly from our pick-up at Baku Airport till our final transfer to Yerevan Airport. All hotels were good, with many exceeding our expectations. All 3 guides - Rugiya, Ira & Raffi - were excellent and they clearly enjoyed showing off their countries. It was a pleasure to meet them and we learned a lot. The drivers were also good and helpful. We visited many interesting places and created many memories. Possibly a few too many churches/monasteries for our liking, but we knew that in advance and appreciate how important they are to the history of the Caucasus. We were also fortunate to have a good group and we all mixed well.  Overall rating 10 out of 10. As to the future, we are thinking of visiting Central Asia (5 Stans) next year. I know Arara offer a 19 day tour but ideally we would like a slightly longer tour. Maybe we could add a few days on at either end like we did this year or do a little tour on our own before joining the tour. If we wanted to proceed, would we contact you, or is there someone else who is the contact for those tours.

Hello Again Florena.

Thanks for helping me so much. It made things easy for me to enjoy the tour to Azerbaijan, Georgia and Armenia.

The organising just got better as the trip progressed. 
When there was a problem, the Guides dealt with it quickly and efficiently.

Kristina in Azerbaijan was good - especially her knowledge of recent history and the old city of Baku.

Ia in Georgia was even better - great communication and extremely helpful.

Raffi in Armenia was my favorite - incredible knowledge of the country and its history.
His ability to communicate was superb. 
Raffi shared his own story and answered all questions from his deep knowledge of the history and politics of Armenia and the adjoining countries influencing it.

The accommodation, transport and organisation was excellent.

i wish I could offer some advice an how the tour could be improved but I cannot think of anything to help - I am a totally happy client !!!

Best Regards
Dave

I believe even a great experience can be ruined if the service is poor. However, I was completely satisfied from my first talk with Sati until I reached the airport for my flight home.

There was one moment at a hotel when the room wasn't very comfortable for my friend and me. The team handled it perfectly and changed our room immediately without any hesitation. I also really appreciated our guide Raffi who had a great sense of humor and always kept us entertained. The countries were impressive and the people were very warm. It was the best decision for my vacation.