James Doyle 24.05.2018
Dear Lusine! I have been back in Australia for a few weeks, but wish to thank you for a wonderful trip with Arara Tours. When I booked I just wanted something different to finish off a visit to Italy and the UK. As it turned out visiting Armenia and Georgia was the highlight of my travels and I hope to come again.
I was impressed with the flexibility of your arrangements so that you could arrange a trip with only 3 others on short notice. Everything seemed to go right. The minibuses were comfortable, drivers/guides excellent, wonderful food, stunning scenery (we did have good weather) and hotels fine. I enjoyed the free time in Yerevan and even managed a trip to the Opera. And the other passengers were great fun. I would be happy for you to use my name in any testimonial.
I would not try to tell your company how to run its business, and especially as it seems to be doing it so well. But just one thing that would have helped was an itinerary, even if just a few pages with a map, no need for photos, so you could see where you were going each day. Or perhaps there was one that I missed downloading.
Thanks for your offer of assistance with travel and accommodation before and after the tour. My arrangements worked out, but the bus from Trabzon to Bitumi and especially from the border was challenging, and don't arrive in Bitumi at 11 pm and not know where the hotel is. Also the minibus from Tblisi to Yerevan was interesting.
It seems lots of people I know in Australia want to travel to Georgia, it seems to have the advertising edge, so I have been praising the delights of Armenia. There is actually quite an awareness here of the country, many people, especially in public life, have Armenian origins.
I have given your email address to a number of friends keen to do the same trip as me. Plus, I am looking at returning for a trip into Iran next year with a friend and would be interested in any information you can provide.
Brad and Emilie Huggins
Cathy Reid 01.01.2019
Just a short note to say that we enjoyed our time in the Caucasus very much and wished we had had a few more days. The hotels you selected in Hagpat and Gori were both very comfortable and the staff helpful. In Hagpat we appreciated that they allowed us to have breakfast at 8AM when it is not normally served until 9 which helped us to see some additional sights.
All 3 of our guides Ruslan, Avet and Vazha were terrific, flexible (as we changed our plans a little on some days) and very thoughtful. We spent the most time with Vazha and we appreciated the many small touches that he brought to that part of the trip.
As you know we had to cancel the night in Kazbegi due to the weather and road conditions but that turned out quite nicely as we still saw the mountains and gained an extra day in Tbilisi.
Finally, I had been concerned that coming over the holiday period things would be a bit quiet but in fact they were very lively and enjoyable in all locations with the lovely Christmas decorations everywhere.
I might mention also the experience on the train, if you are booking for others. The train itself was very comfortable but for us, not used to the hot temperatures that people like to heat their houses in Europe, the train was too hot for sleeping which meant we were more tired than expected when we arrived in Tbilisi.
Please pass on our thanks and good wishes to all 3 of our guides and to the 2 hotels and thanks again to you for making the arrangements in such a professional manner.
Michelle MacGrath 29.08.2018
Robin and Christine Whitacker 13.09.2018
Me and my husband had a lovely time in Armenia & Georiga. Arthur was our guide in Armenia and Demetre traveled with us in Georgia, both spoke good English and answered our questions. Everything was perfectly organized. My highlight was (unfortunately) the delicious food. Thanks again and good luck to you!
Christopher Gray 16.09.2018
We had an excellent hiking trip through Armenia. Our guide took great care of us. I am still touched by the hospitality of locals and their delicious home made food. Totally recommend it!
Gail Wilson 27.10.2018
A fantastic tour with great insight. The extension to Azerbaijan is totally worth it once you're already in the region. My personal highlights were the breathtaking scenery in Armenia and Georgia.
Had a wonderful time traveling through the Caucasus. Personally I was surprised by the vast cultural differences in the three small countries. My personal highlight was the view from Mt. Kasbegi
Mark and Maria 05.09.2018
All the best, Mark and Maria.
Chu Lau 21.10.2018
Our family spent a great one-week-tour in the Caucasus with Arara travel. We will surely recommend you to our friends. Special thanks to Lusine for organizing our trip.
Liam Tremblay 09.10.2018
Thank you and good luck!