Traveler’s Feedback

If you decided to Travel to Armenia, please have a look at our travelers feedback below. If you feel need to communicate with them we can provide their emails after getting their permission. Dear traveler, you can also find feedback from our previous clients on Arara Tour Google+ page.

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James Doyle 24.05.2018

Dear Lusine! I have been back in Australia for a few weeks, but wish to thank you for a wonderful trip with Arara Tours. When I booked I just wanted something different to finish off a visit to Italy and the UK. As it turned out visiting Armenia and Georgia was the highlight of my travels and I hope to come again.

I was impressed with the flexibility of your arrangements so that you could arrange a trip with only 3 others on short notice. Everything seemed to go right. The minibuses were comfortable, drivers/guides excellent, wonderful food, stunning scenery (we did have good weather) and hotels fine. I enjoyed the free time in Yerevan and even managed a trip to the Opera. And the other passengers were great fun.  I would be happy for you to use my name in any testimonial.

I would not try to tell your company how to run its business, and especially as it seems to be doing it so well. But just one thing that would have helped was an itinerary, even if just a few pages with a map, no need for photos, so you could see where you were going each day.  Or perhaps there was one that I missed downloading.

Thanks for your offer of assistance with travel and accommodation before and after the tour. My arrangements worked out, but the bus from Trabzon to Bitumi and especially from the border was challenging, and don't arrive in Bitumi at 11 pm and not know where the hotel is. Also the minibus from Tblisi to Yerevan was interesting.

It seems lots of people I know in Australia want to travel to Georgia, it seems to have the advertising edge, so I have been praising the delights of Armenia. There is actually quite an awareness here of the country, many people, especially in public life, have Armenian origins. 

I have given your email address to a number of friends keen to do the same trip as me. Plus, I am looking at returning for a trip into Iran next year with a friend and would be interested in any information you can provide.

Thanks again.

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Brad and Emilie Huggins

Hi Satine, my sincere thanks to you for your professional support all your team and especially our guides, Haykuhi in Armenia, Tazo in Georgia and Karim in Azerbaijan for their great assistance. I am really surprised how nations living so close to each other can be so different, but charming their own way. Hotels where very good, everywhere, just in Tbilisi service was a bit weaker than other cities. Vehicles were comfortable and clean everywhere, again Georgian driving is fast , but we felt quite safe. Tatev Monastery in Armenia and the cable car with view was amazing, also I want to mention Tbilisi atmosphere, Prometheus Cave and mud volcanoes in Azerbaijan. The trip was very interesting, again big thanks. I definitely will recommend your agency to my friends and share the dry fruits and wine I brought.
Many regard Brad and Emilie Huggins
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Cathy Reid 01.01.2019

Hello Nune!
Just a short note to say that we enjoyed our time in the Caucasus very much and wished we had had a few more days.  The hotels you selected in Hagpat and Gori were both very comfortable and the staff helpful.   In Hagpat we appreciated that they allowed us to have breakfast at 8AM when it is not normally served until 9 which helped us to see some additional sights.
All 3 of our guides Ruslan, Avet and Vazha were terrific, flexible (as we changed our plans a little on some days) and very thoughtful.  We spent the most time with Vazha and we appreciated the many small touches that he brought to that part of the trip.  
As you know we had to cancel the night in Kazbegi due to the weather and road conditions but that turned out quite nicely as we still saw the mountains and gained an extra day in Tbilisi. 
Finally, I had been concerned that coming over the holiday period things would be a bit quiet but in fact they were very lively and enjoyable in all locations with the lovely Christmas decorations everywhere.
I might mention also the experience on the train, if you are booking for others.  The train itself was very comfortable but for us, not used to the hot temperatures that people like to heat their houses in Europe, the train was too hot for sleeping which meant we were more tired than expected when we arrived in Tbilisi.
Please pass on our thanks and good wishes to all 3 of our guides and to the 2 hotels and thanks again to you for making the arrangements in such a professional manner.


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Michelle MacGrath 29.08.2018

Dear Lusine,
Apologies for not getting back to you for so long.
The 2-week trip you arranged for us to Armenia and Georgia, leaving end of July 2018, was excellent.
The accommodation was extremely good throughout. The drivers and guides were also excellent; Hasmik Evoyan was outstanding.
We had a lovely two weeks.

Many thanks,

Kind regards,
Michelle and David
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Robin and Christine Whitacker 13.09.2018

Me and my husband had a lovely time in Armenia & Georiga. Arthur was our guide in Armenia and Demetre traveled with us in Georgia, both spoke good English and answered our questions. Everything was perfectly organized. My highlight was (unfortunately) the delicious food. Thanks again and good luck to you!

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Christopher Gray 16.09.2018

We had an excellent hiking trip through Armenia. Our guide took great care of us. I am still touched by the hospitality of locals and their delicious home made food. Totally recommend it!

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Gail Wilson 27.10.2018

A fantastic tour with great insight. The extension to Azerbaijan is totally worth it once you're already in the region. My personal highlights were the breathtaking scenery in Armenia and Georgia.

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Emily Wright

Had a wonderful time traveling through the Caucasus. Personally I was surprised by the vast cultural differences in the three small countries. My personal highlight was the view from Mt. Kasbegi

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Mark and Maria 05.09.2018

Hello Tatev,
Maria and I would like to take the time and thank you for the amazing trip you have organized for us. Caucasus has become one of our best trips yet. You’ve created an unforgettable itinerary for us. We will give your contacts to our friends for you to arrange the same tour for them too.

All the best, Mark and Maria.

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Chu Lau 21.10.2018

Our family spent a great one-week-tour in the Caucasus with Arara travel. We will surely recommend you to our friends. Special thanks to Lusine for organizing our trip.

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Liam Tremblay 09.10.2018

Hi Sati,
We are now safely reached Toronto. I would like to thank you for the amazing trip you’ve organized for us. The tour was arranged in the best way possible. The guides were amazing, the hotels were exceptional. I am still amazed with the great assistance you have provided the whole time.

Thank you and good luck!

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Individuelle Jeep Tour 04.08.2018

We had a great trip - it was a full program with many highlights. Narek did a great job - we learned a lot from him. It was fun listening to him and we got to know the country, people and history. He was the best guide!
Many thanks also to you and your team - everything worked out great.
We wish you and your team all the best - we will recommend you.
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