Traveler’s Feedback

If you decided to Travel with Arara, please have a look at our travelers' reviews below. If you wish to get in touch with them, we can provide their emails as soon as we get their permission.

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Norma Norton

The trip was amazing! We were planning this tour for 2 years already, and were so happy to finally make it. The tour title tells it all – Uncover Armenia. We feel like we have really uncovered this amazing country. The program was very well-designed, so that we don’t get tired and have time to explore the cities also on our own each day. Our tour had lunches included – a real delight for us to try something new every single day. The dishes were amazing; the Armenian barbeque became our favorite. We do hope to make it the way Khoren – the nicest chef made it for us in Dilijan!
Traveling during covid era is not an easy thing to do. I want to emphasize the importance of feeling protected and safe when traveling. Arara staff gave us that feeling of secureness. Our guide Arthur was vaccinated, which was great. He also disinfected his car every day before the tour started; it was very professional of him. Hotels were also perfect in terms of safety, our rooms being thoroughly cleaned every day.
Making this trip was a dream come true for three friends! We will always be grateful to Arara for making this a reality.

28.04.2021
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Cynthia Slater


We had booked the 17-day tour to Azerbaijan, Georgia and Armenia. Naturally, we couldn’t make the trip last year because of Covid19 pandemic. That is why we were so happy and excited to finally be able to travel after getting fully vaccinated this spring. This trip was one of a kind to remember. Though we hoped to travel to all the 3 Caucasus countries, Azerbaijan didn’t reopen its borders by our travel time. Our travel manager Tatev modified our tour program in such a professional and flexible way, that we didn’t feel to have lost anything. We really got a full coverage of Armenia and Georgia, 2 beautiful countries with unbelievable nature, delicious national cuisine and such an interesting history to get acquainted with.
Our guide Ara was such a nice guy, he was always very polite and punctual and took really good care of us. He was always open to new suggestions during the trip and some unplanned changes if we needed them. He really did a great job!!
Though we are vaccinated, I would like to mention the safest environment we were in during the whole tour. The hotels were first of all very clean, which made us feel safe and secure. The restaurants Tatev and Ara recommended were also keeping all the sanitary measures. We cannot complain in any of these aspects.
Thank you once again Tatev and the whole Arara team for making out time so special. We really needed that after more than a year of fear, lockdown and restrictions. Will recommend Arara to our friends and colleagues!

26.04.2021
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Janice Powell

Hi Tatev, we have successfully reached home. What an amazing time we spent in your region. We will truly remember our hiking to Armenia and Georgia. Thank you for arranging our trip. Also, thank our guide Vardan for taking care of us. He was very polite and always provided hand sanitizers and face masks, although you gave us a bunch as well! We really enjoyed our hiking in Georgia too, the lakes were very beautiful, as you mentioned, so thank you for suggesting us having that hike. Overall, we really enjoyed our trip and have already passed your contact details to our friends, so check your email for new bookings!

22.04.2021
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Bobbie Bishop

This was our second visit to Caucasus region and this time we travelled only in Armenia as the Covid situation here was the calmest. We weren’t sure if the trip will take place till we arrived to Yerevan. But luckily, everything went perfect. Our travel agent Sati made sure that we have all the details about covid requirements and restrictions. We were provided a bottle of hand sanitizer, masks and other necessary stuff to be protected throughout the trip. Arara has managed to provide excellent service for us. Our guide Haykuhi was very thoughtful and made sure we were feeling great throughout the trip. We visited a lot of places but the most favorite one was Noravank Monastery. Everyone should visit this magical place when coming here. Armenia is a great place to travel to and we will never get tired of being here.

12.04.2021
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TSORAPi Emilia

Very good tour with variety of things to do and professional guides with good knowledge of the places and willing to help.

09.01.2020
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Charlotte

Dear Rima, As promised, I am sending you my feedback on the Silk Road Tour. We had an amazingly organized tour. You were supper helpful with your informative and follow up emails. Guides and drivers were ok, we did not have any issues with them, the same is with hotels. They were nice and clean with delicious breakfast. Please tell Arthur who was our guide one more time that we enjoyed our time with him. I am sure this was right choice of a tour package in terms of days and countries included in it. We have seen many monasteries, mosques, churches and fortresses. We experienced cultures, cuisines, which trust me is quite delicious. I recommend Arara tour to anyone who is looking for a company that can organize a vacation perfectly. With Love Charlotte.

21.12.2019
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Cedric & Family

Hello, my family wants to thank Arara tour and especially Eduard who was our tour manager for organizing this amazing trip to Caucasus and Central Asia. Hotels were nice and clean, especially cascade hotel in Yerevan. Please also thank our guide Arnur in Kazakhstan, we are glad to be accompanied by him. What a beautiful countries Tajikistan and Kyrgyzstan are, culture, colorful mosques, architecture, traditions and of course food were life changing. Drivers were also professional and well organized. The funniest part for us was taking part in master classes. The wine tunnel in Georgia was shocking, I will never forget the panoramic view from Tatev Monastery, Bishkek city with its white houses and big Almaty lake was amazingly beautiful. One more time I want to thank and definitely will use your services again. I have sent you a small present, hope you will like it. Cedric & Family

20.12.2019
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Chow Lee, Lau Mei, Alan Yu

Well, this was a very long, probably the longest tour that I have ever had in my life. We travel almost every year with my best friends and this time we decided to combine some countries. I want to thank Rima for being so helpful, full of energy and enthusiasm. It’s probably the only company whose managers contact you regardless of where you are. I really liked the group atmosphere, everyone was so friendly and nice to each other. Guides and drivers were pretty good, except the one in Turkmenistan, I think her knowledge of English was not enough. Despite we were staying at 3* hotel, all of them were centrally located and easy to reach the main sights. Staff was nice, breakfast was quite satisfactory. Now, back to Hong Kong, we are telling everyone about Arara and Rima.
Thank You!
Chow Lee, Lau Mei, Alan Yu
18.12.2019
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Madeleine & Kevin

Dear Tatev,
thanks for all your help and support during this long and enjoyable tour. I am very happy with my decision travelling with Arara tour. My husband and I wanted to celebrate our 50th anniversary in a very special way and I suddenly found your Silk road tour. Everything was well organized, guides and drivers were knowledgeable, hotels were clean and nice. We just had a small issue in Baku with hotel service but thanks to Tatev she figured it out very easily. We had an amazing time specifically in Uzbekistan and Armenia. What a beautiful country Armenia is, I really like what Armenians call lavash, it’s soft and very light. We could not just imagine how different these countries are from one another despite the fact of being so close. We are satisfied and planning to come back with our grandchildren next year.
Thanks one more time,
Madeleine & Kevin
18.12.2019
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Dannie

I would like to thank Arara for this amazing tour we had. We really enjoyed travelling with your company. Sati was always ready to answer our phone calls, even having video chats with my family, since we wanted to make sure everything will go right. I took lots of photos and as soon as I finish with editing, will send you our pictures. We really liked Armenia, its architecture, cuisine, people and monasteries. I could not imagine that Uzbekistan will be so colourful, the mosques, traditions are not like in any other countries. Masterclasses, wine tastings made the trip even more enjoyable, I bought 2 bottles of wine from Armenia and famous Georgian cheese to enjoy them later at home. Our guides and drivers were perfect. Hotels were centrally located with nice and clean rooms.
We are astonished and definitely will recommend your services to our friend and relatives.
Thanks for this fantastic experience,
Cheers, Dannie
16.12.2019
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Jack Waley

At the beginning, we thought 26 days will be tiring but after talking to Sati we have decided to book it with Arara. Everything went good from the beginning till the end, she had chosen guides with perfect knowledge of English and History. Besides, guides were advising us where to eat, where to spend our free time. The hotel were exactly what we have requested, clean, with a nice view. We really enjoyed being in Armenia, its wine, cousin and traditions are marvellous. From now one dolma is my favourite meal, wineries were also interesting. I did know that Armenians were one of the first countries that were making wine. I defiantly recommend this tour package and Arara services to everyone.
Thank you one more time,
your friend from Australia Jack.
10.12.2019
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Ban Dobbins

We had a wonderful time in the Caucasus with Arara. I would say it’s more than a qualified agency with its fast responses and personal phone calls. I recommend all these three destinations to everyone. The organization, support and help from Sati was invaluable. Overall I can say that guides and drivers in all three counties were great, special thanks to Raffi, it was such a wonderful experience to be accompanied by him. The whole trip was fabulous except for one issue in Azerbaijan, where hotel service is lacking a little bit but I truly hope by the time when we will be back next year they will improve service. Georgia and Armenia were just gorged with full of hidden monasteries, crazy green and lush nature. Hotel in Yerevan Cascade was quite nice with the good stuff. We have been to all touristic spots and this was a lifetime experience.
Thank you,
Ban
05.12.2019
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