Traveler’s Feedback

We thoroughly enjoyed the tour. Particularly, we liked Ani( our tour guide in Armenia) and Elchin (Azerbaijan). Both were very knowledgeable, helpful and took good care of us and the kids. I would highly recommend using them in the future. Thanks!

Reviw on Tripadvisor

We are back to LA with the nicest memories. The Caucasus is just amazing. Leaving in another corner of the world we have never guessed that in another part we would someday discover such amazing culture, traditions, too carrying and warm people, breathtaking nature and views. We are mostly pleased with Armenia - the country of endless mysteries, rich history and tastiest traditional food. Hotel Cascade booked for us was a good choice. The staff of this hotel was very careful and took great care of us.

Our guide in Armenia - Huyaki ( maybe I still mispronounce her name, it was hard for us) was the loveliest guide we ever had, very passionate about her country, though young but very professional. She bought for our souvenirs and Armenian sweets that we took with us back to LA.

Georgia was another highlight of the Caucasus tour. We still look at pictures taken in there. What I remember most of all was the visit to the Trinity Church. The scenery was simply magnificent.

Our guide Alex in Georgia was again a great choice, very careful and knowledgeable. Hotel Tiflis was also a good decision. The rooms were clean and comfortable. The staff of the hotel was also helpful. 

Baku in its turn was a nice modern city, it was a pity there weren't any old historical buildings. Well, that's understandable because the city is not old itself. We enjoyed our evening walks along the Caspian Coast.

Our guide's knowledge of English was not so good, though he could answer all our questions. He had a good knowledge of his country.

Despite some small issues we had throughout the tour, it was an overall great success and very well organized.

Special thanks to Sati who was our tour manager and always was on time to help us. We fully enjoyed our trip to the Caucasus.

Johanne Fischer

Tatev did a wonderful job coordinating our trip through Arara Tours. She was easy to contact and made sure both our guided tours of the countries went smoothly. We had private guides who also were our drivers and they had a world of knowledge about their countries. (Tazo in Georgia & Gevorg in Armenia) Our hotels and the locations selected by Tatev were perfect for a 9 day trip. We could easily have stayed longer if we had the time. We can't wait to come back.

We really did have a good time and would be happy to recommend future travelers to you…take care…Loren

All guides were good as well as their driving and cars. Thank you for organizing this trip! 

We booked 3-day trips with this company. They were very easy to deal with and had good communication before our trip.
The tours ran punctually. The guides were very knowledgeable and all spoke excellent English.
The bus was comfortable, it had a/c, WIFI and they provided us with refrigerated water and snacks.
Each day we were collected from our hotel in the morning (we were not dropped back in the evening) their office is very central.
We feel like we saw a lot of Armenia at a reasonable price. We would definitely recommend travelling with them.

PLEASE DO NOT INCLUDE MY NAME

Dear Rima
I have returned last Saturday and I would like to say a big thank you to you and your colleague! It was also indeed wonderful to meet you in person! I must say, both Armenia and Georgia were beautiful though I wish I had done more of Georgia and explore the Caucaus mountains. Otherwise the trip, the hotels were all good. There is one point that someone brought up that we should have at least half a day on our own to explore more on each country, but having said that, everything was good. We particularly liked Arthur in Armenia, but Alex I felt was a bit too young and was not quite as informative or as good as Arthur!

Anyway, my friends in Singapore are already asking about your tour company and will introduce you to them!

Thank you so much for all the assistance.

Regards

Jovita

Arara's Christian pilgrim tour was customised to our needs by the super-efficient and caring Sati (the inbound tour manager) to our 110 per cent satisfaction. Our driver, Artak and the guide, Raffi were very professional and attentive to all our needs especially during the trip around Armenia.
My husband and I truly felt we were well looked after from arrival to our departure by the company and all the people assigned to us. We had a wonderful experience in Armenia. I hope more people visit this wonderful country full of history. A big thank you to Arara Tour and Sati! Best wishes, Mi Lee and Colin Binns from Australia

Dear Tatev,
This is our review. You have our permission to post. Would you want us to add additional INFO? My brother and I are from the United States of America. The Caucasus was a final step in achieving our goal travelling countries associated with the Silk Road. Our research began searching for a company to achieve our goal and Arara stood out as an innovative company with high quality designed tours. From the moment of contact, their company and services are excellent. We would highly recommend Arara tours. They go beyond just giving clients a truly cultural experience. Our decision was the 17-day tour. During our stay, their guides, drivers, and services were remarkable. Socializing and talking with other people from other tours, we realized how fortunate we were to go with Arara. They did not do half of what we did and they were not satisfied with the way they had seen the Caucasus. We would show them our program and they were astonished and impressed with how professional Arara tours services were. They regretted not going with them. There is a reason why Arara tours surpassed other tour operators. Their services are outstanding and they designed their tours for a true cultural experience that cannot be matched by any other tour operator. Arara deserves kudos and bravo for their innovative tours. We also learned about the past, present, and future of the Caucasus, (i.e. dating back before, during the Soviet era, and present time). Our sincere thanks and appreciation for an unforgettable cultural experience and finishing the Silk Road.
Sincerely Keith and Kevin Pierce

Review on Google

Hello, My mother and I are tourists from Singapore who have recently completed an Armenia-Georgia-Azerbaijan tour from 3 Jun 2019 - 23 Jun 2019 with your company. While we were pleased with the service of all our guides, we were particularly impressed by our Georgian guide, Lasha. Lasha is a very knowledgeable and professional guide who answered all of our questions with patience and also ensured that his car was always kept clean for our comfort. Throughout our trip with him, he was extremely attentive to our needs and always ensured that we had water to drink even when it was more than a bottle per day.

Instead of only treating us as his clients, Lasha treated us as his friends and truly gave us the best possible experience in Georgia. He is kind, patriotic, passionate and is a representation of the warm hearts that Georgians have. We are very thankful to have had him as our guide in Georgia, and we hope that you can help us to convey our appreciation to him!

Thank you very much and have a nice day :)


Warmest Regards,
Willa

In Armenia the Apricot Hotel was very good I would recommend it. The tour Guides was very helpful, thoughtful and
Very experienced. The drivers was very careful and good
 

Hello Rima and Nune,
We had a wonderful time in both Armenia and Georgia. Thank you for organising it. Both Gevorg and Irakli were fantastic, and we quite enjoyed the itinerary you picked. The only feedback I have for you is that you can make the hotels in Tbilisi and Telavi closer to the city centres. Staying in the old town in Tbilisi would have been great.

All in all, it was a wonderful trip. Thank you once again.

Regards,

Anshuman