Traveler’s Feedback

Hello Rima
Thank you for your message, I just got back home and got used with time. We enjoyed our trip very much, we liked the flexibility of a small group, the communication was been very efficient with the central office and our guide made every effort to make it a memorable experience.

The only suggestion I would make would be to collect dietary preferences ahead of time and for the meals included to give a few options for people that are vegetarian, or have other dietary restrictions.

Will recommend your company to friends and family and maybe in the future I might come back to that part of the world.

sincerely yours

Ana Tanase

Review on Facebook

Araratour was outstanding (five stars) in every aspect. They were responsive, helpful and flexible in making arrangements via internet prior to our arrival in Yerevan, and the tour itself couldn't have been better. We enjoyed every moment of it. Thanks again, Tatev!

https://instagram.com/jwinder47

Dear Lusine and Nune,
I’m happy to inform you that we have returned to Japan safely. Thank you very much for your all arrangement, We ‘ve enjoyed our tour very much. I like Armenia best. Do you have some plans to make a hiking in Armenia or Georgia? I have some customers who want to make hiking in autumn or spring( 2-3hours, not professional) If you have plans, please let me know. Hope to seeing you in Armenia again.
Best regards,
Yasujiro Fujimoto

Dear Rima,
We would like to thank you and your team for the perfect organization. The selection of locations allowed us to have a comprehensive view of Armenia and indeed enjoy your wonderful country through its history, monuments, and diverse landscapes. The hotels you picked for us, the restaurants and the overall service were very good.

In addition we want to address our special thanks to our guide/driver, Artur; very professional, knowleageable, and a great person: he made our trip special, and I cannot recommend him enough.

Merci shat.

-Roberto & Céline

We really enjoyed our trip to Caucasus and want to thank Rima from Arara tour agency for such a great experience and well-organized trip. They were very flexible and took into consideration all of my needs and wishes. The guides Arthur (Armenia), Tazo (Gerogia) and Altay (Azerbaijan) were excellent; they were always on time and provided us with interesting information about the sights we visited. The cars were very clean and comfortable. And special thanks to our drivers Hayk (Armenia), Sandro (Gerogia) and Alex (Azerbaijan). The hotels are much better than 3* hotels in other countries we visited. One thing I would reconsider is location of hotel in Tbilisi. It was in the center of the city, but there wasn't many restaurants close to the hotel so we had to walk a little bit to have dinner. These 3 countries are worth visiting and our trip got more delightful with the delicious cuisine of each country. We will not hesitate to book again with Arara tour.

We have had a wonderful trip in all 3 countries. Caucasus is the best place to discover. I felt that the holiday was well organized, And I enjoyed every minute of my trip. There were amazing sights to see, the hospitality was outstanding and we were well looked after. We had a guide for each country. All the 3 guides of Armenia, Georgian and Azerbaijan were very knowledgeable and very professional. The vehicles were comfortable and safe with AC Systems. Hotels are very fine with great locations. Especially I liked the Apricot hotel in Yerevan.
Highly recommend this region with assistance of wonderful Arara team!!!

Amazing trip. Will remember it all our lives
Good programe, full on without being too much
Fantastic guide Hasmik has a real passion for her country; she had the excitement as if she was visiting for the first time. Excellent communication skills and very personable . Driver was polite and reliable, we loved him. Fantastic value for money - please keep it like this. I have recommended this trip to several friends.
Areas for improvement
- most morning we started the journey later than we planned as the car was 15-20 min late
- I personally struggled a little bit with the unpredictability of the meal times. Having lunch at 3-4pm in the afternoon disorganizes your body clock . There is already a lot of novelty and need to adapt on a travel tours, would be great to have predictable meal time to take this stress off our bodies. Some people are more adaptable in this respect. Perhaps it was only me.

However overall it was brilliant! thank you for this fantastic experience
 

Hi Sati, We had an amazing trip – of course Armenia is beautiful but above all stood Ashot who knew how to make History come alive and transfer his enthusiastic approach to us!! He is amazing guide who really feels his clients and gave us exactly the trip we wanted.
No mishaps in this trip!!
So job well done.
Thank you and please pass this email to the management as well.

This was a very well organised tour to Georgia/Armenia/Azerbajan. Everything worked exactly as promised in advance by the travel agent. The programme was interesting and we had excellent guides. I can recommend ARARA highly as tour organiser.

Thank you for an amazing tour through Armenia and Georgia! We had the best Drivers and guides we could have imagined - unforgettable experience and beautiful countries. The people, the food and the landscape including the awesome monastries are just a few Highlights to mention about this trip. More than we expected! Highly recommended. See you soon guys. Best greetings from Germany Judy

We had an absolutely fabulous tour of Armenia and Georgia.
Thank you Sati for organizing this for us. Everything was well-planned and organized. Loved Raffi as a tour guide - the best we've ever had. Armenia is a fabulous and extremely interesting country to visit. Loved it. Great driver and enjoyed the Tufenkian Hotel. It was good. Georgia was amazing as well and we enjoyed Tazo as our guide/driver. I think that everything was excellent. The only reason I rated the hotel less than excellent is because I didn't feel the Betsy Hotel was actually a 4* hotel. We were in the old part and it felt dated and a bit tired, with an old bathroom. But please don't see this as a complaint, it's not. We were fine and enjoyed everything.

You organized a perfect trip for us and we hope we can come back one day. We'd like to see more.

Dear Sati,
We are now back at home. Thank you so much for the nice arrangements and programme of the trip. We had excellent guides in each country and everything worked out exactly as promised. We will definitely recommend highly your company for our friends who plan to visit the Caucasus.

The only disappointment was the unpleasant border crossing from Georgia to Azerbajan. Thank you for accepting to replace the confiscated goods. As my wife (Maria) already informed you we only miss the two T shirts from Armenia that we gifts to our children.

Thanks again, and with all good wishes,

Ilpo