I'd reached out to a number of companies for help with bookings and accommodations for our trip to Caucasus.. I contacted Arara tour and got exactly what I wanted. Definitely worth for anyone wanting first-class service, attention to detail and highly qualified staff. The tour itself was great. All arrangements and transportations were properly organized. All the drivers and guides were experienced and very helpful. I can warmly recommend Arara to all travelers who want to visit Caucasus.
We have booked 21 day trip to Caucasus with Arara travel agency. Our trip coordinator was Rima. She organized a wonderful trip for us. Our guides were fantastic. We were very lucky to have Haykuhi as our guide in Armenia. She was perfect! Our guide Sandro in Georgia was amazing. Although he was very young, his knowledge of history was fascinating. We enjoyed our trip in Azerbaijan too, Elchin made sure we were happy with everything.
The hotels we have booked were quite nice. All of them were 3 star, in regions we had guest houses too. All the rooms were clean and spacious. We liked the one in Dilijan the most. It was a cozy guesthouse with wonderful hosts. Dinner was amazing there!
Thank you once again Arara for this unforgettable tour. We will definitely recommend your company to our friends.
We are now back in the US and truly enjoyed our tour! Following are some detailed thoughts about the trip: In Armenia: Our guide Haykuhi was fantastic! She was so organized and was always guiding us to our next location with excellent details about how much time we had, where we would meet, and what we could expect. Her knowledge of Armenia and her passion for sharing her knowledge were infectious, and I left with a strong love for this country thanks to her.
The Cascade Hotel was wonderful: the accommodations were very nice, the breakfast was delicious, and the staff was remarkable! They were very pleasant and helpful in so many respects. It was in a great location, too! Some excellent restaurants within walking distance.
Both of our drivers in Armenia and Georgia were outstanding: always punctual and very friendly. Our transport to and from the airports was also excellent as we had plenty of time and had no problems finding the driver upon arrival.
The sights we were taken to were fascinating. I truly loved the Matenadaran Museum...probably my favorite place of the entire trip! I would have liked a bit more time in the History Museum of Armenia. The Genocide Museum was very powerful. The wine-tasting was quite enjoyable, and the staff was excellent! One of the best things about this part of the tour was that Haykuhi arranged 2 of our lunches with restaurants where we all got to eat together as a group and were served a shared meal, like a buffet. This was a wonderful opportunity to get to know one another and not have the stress of ordering, paying the bill, and not knowing the language.
In Georgia: Alex was a very fun guide. He was not quite as specific about the details of our days as Haykuhi was but still made for an enjoyable tour. He had wonderful suggestions for places to eat. He was very personable and shared so much of his life in Georgia with our group. His personality made for a great adventure in Georgia.
Hotel Tiflis in Tbilisi was a bit of a disappointment. The lack of a lift made it difficult for some of our group to get their luggage to their rooms. The beds were not very comfortable (very stiff and noisy mattresses). The staff were nice and helpful when we asked. The breakfast was good but not nearly as good as the one at the Cascade Hotel.
The tours to Mtskheta and Old Town were very informative. The cable car ride up to the Fortress was wonderful. The lunch at Gudauri ski resort was some of the best food we had on our trip! Despite the rain, the view from Gergeti Trinity Church was fantastic! The last day in Georgia seemed a bit rushed as we saw the palace, fortress (with a museum), and the winery and breadmaking. That could easily be 2 days worth of sightseeing, I think. The Khareba Winery was my favorite of all the sights in Georgia! Our guide Lulu was so informative and friendly. We had a great time there and with the breadmaking. I just wish we could have had more time there!
Overall, it was a fantastic adventure, and I will be sure to leave a positive review on TripAdvisor! Your company did a great job organizing this tour and has excellent customer service. Thank you so much!
Terri M. Dsida
8th Grade English Teacher
Norwell Middle School