Traveler’s Feedback

Guide: Our guide was excellent.  Good communication and language skills.  Had a real passion and love for Armenia.  She represented Armenia in a wonderful way and we felt grateful to have her as our guide.  We were most satisfied.

Driver: Excellent driver.  Wonderful person.  Can’t say enough good things about him.

Car: Excellent.

Hotels: Excellent.

What did you like best in your trip? The privilege of visiting the churches and monasteries of Armenia.  The privilege of learning more about the Armenia genocide.  The privilege of visiting a great people and great nation.

What didn’t you like in the trip?

What would you add to your trip? More time and more historical sites.

Would you recommend our company to your friends? By all means.  Your company was GREAT and I am so thankful for all the ways you helped us.  Please use me as a reference.

Guide: Very good language skills and knowledgeable.

Driver: Safe and friendly.

Car: Comfortable down the most part except the smaller buses  in the back seat

Hotels: The hotel was ok for the price range but not great. It had a feeling of an old Soviet style hotel. Breakfast was pretty bad. Staff was  very friendly and accommodating but it took effort to solve some issues. Location was ok.

What did you like best in your trip? The tours were all excellent. The people are the friendliest. Syuzanna was an excellent liaison.

What didn't you like in trip? The hotel.

What would you add to your trip? Discuss the possibility to add a couple of days in Karabach.

Would you recommend our company to your friends? Absolutely

Guide: They were both good Arthur and Demetre

Driver: driver was the guide, we really liked Arthur

Car: Good enough for our trip thankyou

Hotels: Yerevan was good 4/5, Dilijan 4/5, Tbilisi 4/5 only in that it had no meals or snacks except breakfast... we would go further into the old city if we came again.

What did you like best in your trip? Incredible country, Basaltic stones , basaltic churches and buildings in Armenia, the crucible of Christianity,the agrarian plains of plenty in Georgia.

What didn't you like in the trip? Nothing, we are so glad we went

What would you add to your trip? On reflection, 2 more days in Yerevan, and a side trip to Batumi for one night

Would you recommend our company to your friends? Yes

What did you like best? The hotels in Yerevan, Silk Road and Gyumri were my personal highlight, highly recommendable individual and cosy hotels. I really liked them. Even though Arara can influence neither weather nor landscape, it was anyways fantastic!

What could’ve been better? Hotel Nairi in Jermuk wasn’t nice. Arara can’t do anything about the condition of the roads, so let’s just mention it as a side note.

Would you recommend us to your friends and family? Yes!

What did you like best? A great country right on a historic turning point (revolution) and hospitable people! Going off-road and driving along small roads is the best way getting to know Armenia.

What could’ve been better? Some of the hotels didn’t correspond to what we’ve expected.

Would you recommend our company to your friends? Definitely, without a doubt. Arara Tour and Ms. Pessl - we’d like to see more of your service!

Guide: Perfect! He knows Russian language excellent, tells understandable and interesting, has ability of listening tourists: in which level and which information is especially important. The guide George is ‘excellent’! Very erudite and competent. Clever man!

Driver: Super! Our guide was also driver.

Car: It was comfortable. No remarks!

Hotel: Cascade is definitely perfect! But Goris is still in the process of running. Its staff is good and there is potential to grow. It needs time to complete all constructed works.

What did you like most in your trip? Local people

What didn’t you like in your trip? There is nothing.

What would you add to your trip? Tour programme was full, varied and highly qualified. There is nothing to add – all time was used to the maximum. We just need to come for a longer period, then we can catch more.

Would you recommend our company to your friends? Definitely, yes!

Guide: Armine Mirijanyan was our guide. She is knowledgeable, indifferent, helpful and patient guide. Armine is a real patriot in her hometown. We’ve known much more about past and present times of Armenia. She answered to our meticulous questions, even if we asked what was already heard. To listen to the guide was great pleasure. She is very sociable and professional. We understood Armine perfectly – knowledge of language is in good level.

Driver: We have several drivers. All drivers are distinguished by professionalism, intelligence and politeness. Cars were always reached at the hotel at time without forcing us to wait, drivers always responded to our requests.

Car: Cars that we went by to the excursion were comfortable. The cabin was clean.

Hotel: We liked the hotel, where we lived more than one week. Personnel were very affable, clear rooms, change of clothes on time, good cuisine (we had breakfast at the hotel). Taxi call, route description, any requests – all were done clearly, quickly and with a smile.

What did you like most in your trip? Every day I explored something new. I liked all tours to the churches, monasteries, Sevan Lake, Tsakhkadzor, meetings with interesting people (family of Harry Qeosayan, dolma master class), excursion around the city. I liked Armenian cuisine very much, lunches were unforgettable, and serving personnel was perfect – all was clear, accurate and professional. Sergey Parajanov Museum, pantheon, gallery… We charmed with Yerevan.

What didn’t you like in your trip? There is no disadvantage to write. All was in high level.

What would you add to your trip? I would add in the tour definite visit to the Parajanov Museum. Also, I would like to be in Tatev Monastery – maybe, one day I will come to Armenia again to see it.

Would you recommend our company to your friends? Yes, we’ve already told our friends about our holiday, shared emotions and gave your coordinates.

Hello, Dear Liana!

I would like to thank you for an excellent organised tour. All was perfect: accommodation, meals and programme. Drivers Hovik and Spartak are not only masters of their work, but also very sincere and respectful people. The guide Armine is above all praise. Little mountainous Armenia left a great warmth of impression in our hearts. Wish you prosperity and welfare!

Galina

Guide: All was perfect!

Car: Too large car couldn’t be driven anywhere. We opened the window because air-conditioning didn’t work effectively. That is why my health condition was worsened.

Hotel: The price matches the quality.

What did you like most in your trip? Interesting and qualified tour was organised. Greetings to guide Armine!

What didn’t you like in your trip? Large group of people was inconvenient which didn’t allow to see prohibited sightseeing: wild places in Sevan Lake, geysers in Jermuk and etc (for extra fee).

What would you add to your trip? I recommend to add in the tour programme more visits to natural, prohibited places even for extra fee. People will be happy to visit them with smaller group.

Would you recommend our company to your friends? Yes, by taking account of recommendations.

Good morning!

I want to thank you for helping in organising the tour. Everything was perfect, I liked very much. Despite the fact that the weather was mainly cloudy during my stay in Yerevan endured 10 days, I received lots of advantageous emotions. Firstly, I could finally see the sun during trips to Garni Geghard, Sevan Lake, Tsakhkadzor, Areni, also Noravank and Tatev, where I ordered individual excursion. Secondly, unforgettable impressions of Armenia are people: honest, friendly and kind. Possibly, it is the most important thing. Thirdly, I was very lucky with the selected guide. I took four from five group tours with the guide Rose. And also, in the last two tours I asked the organisers to join me to the bus where would be Rose. I’ve visited more than 20 countries and there is possibility for comparison. So, I can say with certainty that Rose was one of the best guides all around my historical tours in the world, and I had chance to be in various countries: close and far, such as Brasil, Argentina, Cuba… Just, Rose is a person who not only loves Armenia, but also charges with this love surrounding. Anyway I noticed a wish in her job to share a part of that Armenia with guests which lives in her heart, and exactly thanks to this I love your wonderful country myself. During my tours I don’t have a chance to be twice in one country and in one city. But now I understand that Armenia will be exclusion for me, because I have a big desire to be here in summers for seeing the beauty of nature, fountains of Yerevan and majesty of Ararat. But the most important is again to meet Armenian hospitability, honesty and sincerity of Armenian nation. Once again I express many greetings to You and Your travel agency for advantageous emotions which I’ve been gifted from Armenia.

Aleksey Sch.

Guide: We liked the guide.

Driver: Both drivers are very friendly and responsive.  

Car: Enough comfortable

Hotel: In Capital Hotel there were difficulties with Internet, like it was switched off with the large number of users in network. In the hotel of Goris town there was much more simple breakfast.

What did you like most in your trip? Sightseeing and nature of Armenia :) 

What didn’t you like in your trip? Weather :(

What would you add to your trip? Free time in Jermuk – at least 30 minutes, City tour around Goris town.

Would you recommend our company to your friends? Yes, surely.