Traveler’s Feedback

We enjoyed every sightseeing and meals. Both Sophie and Raffi are very professional and knowledgeable. Drivers drive safely and good. You are wonderful too. I will let you know when we are home safely.

Dear Tatev,

I trust you are well. It's been some time since August but better late than never. I wanted to let you know that I thoroughly enjoyed my trip and would recommend your tour agency to others. There are a couple of point that might help other tourists though:
1. Confirming gear: For the hikes it would have been good be more clear on the hiking gear in terms of what I should have brought with me and what the guide was providing.

2. Packing too much into a day: My itinerary was really packed and although it was very interesting and I enjoyed it, there were a couple of days where there were too many visits scheduled and I was literally running, despite an early start.

General feedback:
Both my drivers were good, with good vehicles but in general people drive a lot faster in Armenia and Georgia than many other countries are used to with respect to the posted speed limits.

Although there were many places of interest on my itinerary the highlights were the hikes and seeing the natural beauty of Armenia and Georgia. I also enjoyed trying the local food. People in both countries were very welcoming.

Thanks again Tatev for organizing an excellent trip.
Best regards,
Claire

Tatev was always beyond expectations. Personally, she really helped me with my eVisa on arrival at the airport, not only filling the online request, but following up with the ministry for extra fast approval.
For our Guide in Dilijan, he also went extra, for explaining everything, really getting g to know our needs, made us have unique memories and local knowledge, like the lunch with local people, sharing food and getting us to innique spots.

I just spent the best 3 days hiking with Vahagn. We four friends traveled from Abu Dhabi to enjoy the autumn and hike in Dilijan. Vahagn was our guide. He was so knowledgeable! He taught us about the culture, climate, the trails, the history of the area and was very receptive to our needs! He clearly did his homework and made adjustments for our daily hiking plans. He is truly an asset to the company and the face of how wonderful Armenia is! I will come back because of my wonderful experience on the trek and because of Vahagn! Thank you!!!!

Amazing trip. Thank you to Tatev for her professionalism and kindness
Without her help, our friend would still be waiting for her visa.
The all organization of our trip was spotless! From the guides to the drivers to the hotel.
Arthur and Varaghn were extremely kind and so knowledgeable

We went on a 5 stan tour and Satine from Araratour was patiently helpful in answering all our questions. The Araratour tour package was magnificently organized that we had no issues with country/border crossing, hotel or trip arrangements. Everyone from the tour guides, to the drivers and the accommodation staff were very friendly. The choice of hotels were so rightly chosen that they were all right smack in the middle of everything. Everyone took good care of us. Always.

I highly recommend Araratour to anyone wanting to visit Central Asia.

As to the places, i cant believe that people do not go more to these countries. I was surprised by how nice people were in Uzbekistan and Tajikistan. They would approach us for pictures and were always all smiles. Your hands will hurt waiving on the bus because everyone who sees the bus literally would wave at us. The place itself is so full of history and old buildings that you will always be at awe.

Darvaza Gas Crater was mind blowing. Where else can you see a crater burning since 1971 and be able to take selfies so close to it.

I traveled to Turkmenistan, Tajikistan, Kyrgyzstan, Kazakhstan and Uzbekistan with Araratour in May 2019. Since visiting these countries had been a very long time dream, I decided to do it in a private tour. Lucky me that had Tatev from Araratour to book everything the way I wanted! I really enjoyed the trip! The guides were excelent, the program was very interesting, the transportation (cars and drivers) was nice and the hotels were also good. Dushanbe: the guide (I forgot his name ...) was very good, helpful and knowledgeable. Hotel was very nice and central. Almaty: the guide was also very good, helpful, knowledgeable and a sweetheart! Hotel Kazzhol was nice and central. Bishkek: the guide Kanat was also very good, helpful and knowledgeable. Hotel  was very nice. Ashgabat: the guide was also very good, super nice, helpful and knowledgeable! Hotel was very nice as well and very central. Tashkent: the guide (I forgot her name) was good and knowledgeable, but seemed to be tired (or hungry - because of Ramadan, I don't know). Well, in her favor I can say that at a certain point she bought us water, because we did not have Uzbek currency yet. And also in her favor I should say that she took us to a hotel to exchange money, so, yes, it was a good tour. All drivers were very nice. Thank you once again, Tatev! I really enjoyed the trip!

I confess I've never heard of the company and was a little careful with booking with them. However, the fact that they offered a 19-day tour in all 5 countries and cheaper than many others made me go for it. Their itinerary offered everything I was looking for and I was not disappointed. It ended up being a great tour. Satine was very helpful from the beginning, responding patiently and quickly to all my emails. Shukhrat was a fantastic guide, very well organized, with good command of English, very informative and helpful. We traveled in great buses with good drivers, local planes and trains. Everything was very high quality for us. All we had to do was just follow our guide's instructions. There were 15 of us in our fun group of seasoned travelers from all 6 inhabited continents of the world. The locals were welcoming and friendly. The hotels were great. Five countries - Kazakhstan, Kyrgyzstan, Uzbekistan, Tajikistan and Turkmenistan - were very interesting. Beautiful cities and structures, stunning landscapes and an abundance of adventure. I would definitely recommend Araratour to anyone traveling to Central Asia. The beginning of September was indeed a good time to travel as the weather was still good and comfortable. July is apparently the hottest month and it gets colder from October.

Good morning Tatev. I'm now in Istanbul but would like to thank you for my tour of Armenia and Georgia. The tour all went very well with you coordination with Arthur and Irakli. It was all interesting and beautiful scenery and excellent company with both Arthur and Irakli, and I would thoroughly recommend both of them both to anybody. Perhaps you would thank them again on my behalf, and of course yourself. Please remember, when possible I would like to do the five Stans and Iran. Martin.

Dear Tatev , I hope everything is fine and many more visitors have come to your
beautiful country. As promised (even ifwith some delay), I wanted to give you some feedback
that could be useful for future tourists. As you know I have been
extremely happy of the organisation and I want again to thank you so
much for making the stay in Armenia memorable.

My suggestion would be to indeed put the visit to Jerevan at the end of
the trip. I udnerstand that often it is the opposite but the visit of
the country before helps digest the richness of Armenia and once in
Jerevan the visit to the museums become very telling.

Also the visit to the Vernissage market is better at the end of the trip
because the tourist has been able to udnerstand what is special of Armenia.

My suggestion would be to include in the trip the indications of few
specialised shops of what tourists might be liking the most. The cognac
of course but also embroidery as well as books, paintings, carpets, etc.
Then tourists can decide whether they want to spend some time to buy
some items.

I would also suggest to propose an evening to the Opera since it is so
good that some tourists might like it (as I did it!!!)

Finally, Noratus should definitively be included in the tour. It is
fascinating to see the change over time of the Khachkars

Thanks again for everything and greetings to Ari

All the best

Arara Tour, they are the best. We planned our trip to Armenia and Georgia in just 2 days, and this would not have been possible without Arara, specially Sati, our tour planner. She is the best, always ready to help at any time. There were so many ups and downs, in this trip because of covid travel restrictions, baggage lost at the airport, covid tests and many more, but Sati, she managed to solve every issue with just the blink of her eyes.

Now let's talk about our tour guides during this trip. Arthur, our tour guide in Armenia. What a gentleman he is, he started as a guide and and we end up becoming a family to each other. He is full of amazing stories and experiences that gives you a feeling that you must have lived in this beautiful country of Armenia in your past life. In Georgia we met Tazo, our tour guide for rest of the trip. What an energetic personality. He did his best to make sure that we enjoy each and every moment in Georgia whether it is Georgian food or the locations that are hidden gems of Georgia and not everyone knows or visit these places.

We enjoyed every moment of our trip and I would highly recommend Arara tour as a tour planner. This team is amazing and the best if you are planning your trip to Georgia and Armenia. Just relax and enjoy your vacation and leave rest to the Arara tour.

The tour guide was excellent! He was kind respectful and caring plus knowledgeable. I started having knee problems and he was kind to help me along the way to make me comfortable. Thank you so much for all you do! I will definately tell people to choose Arara Tour. When they come to visit! 

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