Traveler’s Feedback

My daughter and I took the Classical tour to Georgia in 8 days. Georgia was a discovery for us, where we met a combination of old and new cultures. The cities were full of interesting places and fascinating sites that made the trip just beautiful. I wish we had also taken some days to hike in the mountains, as the views and nature were simply amazing. The program ran smoothly, the daily tours and lunch stops were well-organized. One thing I would like to recommend is upgrading to 4* hotels before the trip. Our hotel location was good, but we needed more comfort and an upgrade would have been helpful. The breakfasts were nice but there was not enough variety. Sophie was very knowledgeable and interesting. We are not a fan of dates and numbers, instead prefer local stories, interesting facts on the history and past. She catched this immediately and made our time the most memorable. . Thanks Arara for a beautiful journey.

Me and my friend spent an amazing time in Georgia during our short but adventurous trip. It was fun to see Shatili and its unique architectural styles. In addition to enjoying the breathtaking scenes of the country, we were satisfied with the choice of hotels and guesthouses. Some of the guesthouses were family run, which was exactly what we wanted to experience. One thing I would note is choose wisely when to travel to this area. The weather might let you down. Our guide Tazo and driver Giorgi were friendly and helpful. Giorg helped us with our luggage every time and remained a professional during the heavy city traffic or comprehensive routes. I will recommend your company and using your services.

Hello Sati. Thanks for arranging our tour of Caucasus. Yes, we enjoyed the tours and itinerary. We all loved our room change at Ani Plaza Hotel. Is your office close by? We would be delighted to meet you before we leave Yerevan
By the way, if you are free tonight, my husband and I will take you for dinner at Lavash.

Thanks
Maria

Thank you Sati. I’m very happy I took this tour!

Michelle

Good morning Sati, I have had a great trip and I am sad It is soon to end. I have found the other couple very nice and easy to get along with.
I am sorry I did not get to meet with you in Yerevan
Thanks for an enjoyable holiday.
Regards
Sue Schwarz

Tour was great. I was most fortunate to have fantastic company with me. We had such a great time together. In addition, the 2 tour leaders, Sophie in Georgia and Rafi in Armenia were terrific. I would certainly recommend Arara as it was a wonderful experience. Regards Sam f

I had difficulties reaching Sati a few times. I emailed Sati several weeks before the trip started in order to tell her I was traveling early in Turkey before flying into Georgia. I had asked her to send me the logistics early, such as when and where to meet the group. In addition, the tour company still hadn't asked me to pay the balance, yet. I waited 5 days and called the office in Georgia and told staff I needed some information. It seems that they reached Sati, because it was then when she responded via email. I recommend that the information be sent out a few weeks prior before the tour starts.

Three older ladies in my tour group had difficulties walking up multiple outside rock stairs and many steep inclines. They eventually chose not to participate for many days. Therefore, I recommend your company add to the description of the Georgia-Armenia Classic tour that there are many stairs in destinations outside of the cities.

The Urban Park Hotel in Tbilisi was listed as a 4 star hotel. But, it is really very basic.

On a positive note, I did like both local tour guides, Sophie in Georgia and Ani in Armenia. Both were very knowledgeable and had wonderful personalities.

Dear Tatev, Thank you for your support. It is only a small problem in the scheme of things.
We are happy to move tomorrow into another room. The location of the hotel is great.
We have had the best experience travelling from Baku to Yerevan. I shared our wonderful day to day excursion on fb with all my friends and family in Australia and it is fair to say that they all enjoyed our trip. The tour guides have been excellent. All so knowledgeable and approachable. We have been so lucky indeed, so privileged to visit the Caucasus. Not to forget the amazing drivers, navigating their way up and down high mountain roads. Also navigating their way through heavy traffic in the capital cities. I don’t know how they do it......

We will indeed enjoy our last day tomorrow.

Talk soon.
Warm regards
Eva and Tony

Big thanks to Arara for such a lovely tour. I was content with hotels and the service, especially by the comfortable locations. Though I booked 3* hotels, some of them were in fact 4*, for which I am really grateful to you, though can’t mention that the 3* hotels were also picked carefully, were cozy and located in the city center. The program was planned very cohesively from the routes, transport and guides. Raffi is one of the best guides I’ve ever had, his jokes made the tours more fun. Thank you!

Hello! I actually am not home yet as I have signed up to tour other nearby countries while I am in this area of the world.
Right now I am touring Serbia and Romania.
Your tour of these three countries was very well planned. The tours went smoothly, the tour guides were wonderful, and the hotels were very nice. I have no complaints! Reviw on Tripadvisor

Thank you again. Keep traveling! 

Edwin Howard

Dear Zara, Thank you for organising a fantastic trip for me. The itinerary was great for getting a first impression of the region and I will come back to explore at a slower pace more in depth. The guides were all great, but Ani, our guide in Armenia, deserves a special mention. She was the one of best guides I had anywhere throughout my 40-odd years of travelling!

Kind regards,
Bernd

Hi Tatev, Thank you so much for getting Ms Ia as our guide. Ms Ia was everything you could want in a guide, incredibly knowledgeable about the history culture food and wine of Georgia. She was attentive and incredibly helpful organising little stops on the itinerary to cater to our individual wishes wether it was to visit Soviet era mosaics in Zestafoni or getting special wine to have with dinner. She was resourceful and had solutions for every problem. . In short she made our trip the most enjoyable journey
Kindest regards,
Mark Delany
PS : please feel free to use the above comments as you see fit and to divulge them to Ia