Traveler’s Feedback

Really enjoyed my 13 day tour of Caucasus - despite being in the same region, three very distinct countries, each with their own culture and feel. Lots of sights to see, and particularly enjoyed the days where we ate lunch as a group, with our guide able to recommend local delicacies to try. Our three guides were friendly and knowledgeable throughout, and handled things admirably when we had a few problems with the minibus in Georgia/Armenia. Special thanks also to Tatev for helping me book and rearranging my arrival transfer last minute after a delayed flight into Baku - would happily book with Arara again!

My family and I took this trip in May. The locals warmly welcomed us sharing stories and
challenges of living in such a remote land. The genuine hospitality of these people added an
extra charm to our journey. The guesthouse in Omalo was well chosen, nothing luxurious,
everything was very simple and local, but the breakfast was amazing!
We had 2 guides, Tazo and his brother who were so supportive and professional, and funny.
One of the highlights of the tour was visiting historical castles which have stood tall for
centuries. These architectural marvels not only provided us with a glimpse into Tusheti's history
but also offered panoramic views of the surrounding landscapes that left us humbled.
One potential challenge during the tour was the rugged terrain and unpredictable bad weather.
However, Tazo was well-prepared and provided us with raincoats and hot tea.
Our contact person Zara organized everything smoothly․ Overall, our tour was a great
experience and I highly recommend everyone to use Arara.

One of my best decisions this year was to trust Arara organizing my trip. I had the pleasure of
participating in an 8-day tour of the southwestern regions of Georgia.
Firstly I was very pleased with the way Mariam treated each member of our group individually
and greeted us with chocolates at the airport.
The tour was well organized ensuring that we made the most of the short time. One of our stops
was the picturesque town of Borjomi, and we loved the mineral springs. Another of my personal
highlights was Akhaltsikhe Castle with extraordinary architectural solutions.
The tour was a good choice for me as I don’t like capital cities which are always overcrowded,
not to mention Tbilisi heavy traffic, which I simply hated.
I must single out our guide Temo who made the tour even more enjoyable with his interesting
and funny stories about the area.
What I didn’t like was changing so many hotels from place to place. I appreciate this was the
only way of covering the area to the fullest. The whole trip was a truly beautiful experience.

Hi Sati Thanks for your email and for arranging the driver. Thank you for the wonderful trip. Everything was up to expectation except for one thing which was out of your control. I won't name it but it was a personality thing. Absolutely nothing to do with your company.

Thanks again,

Timothy Smith

We enjoyed the trip very much and the range and location of the hotels was great. The Callisto in Baku was particularly nice.
Guides were great and we had some memorable experiences.
Thank you so much for all the assistance you have provided.
Regards
Lynda Van Den Akker

My daughter and I took the Classical tour to Georgia in 8 days. Georgia was a discovery for us, where we met a combination of old and new cultures. The cities were full of interesting places and fascinating sites that made the trip just beautiful. I wish we had also taken some days to hike in the mountains, as the views and nature were simply amazing. The program ran smoothly, the daily tours and lunch stops were well-organized. One thing I would like to recommend is upgrading to 4* hotels before the trip. Our hotel location was good, but we needed more comfort and an upgrade would have been helpful. The breakfasts were nice but there was not enough variety. Sophie was very knowledgeable and interesting. We are not a fan of dates and numbers, instead prefer local stories, interesting facts on the history and past. She catched this immediately and made our time the most memorable. . Thanks Arara for a beautiful journey.

Me and my friend spent an amazing time in Georgia during our short but adventurous trip. It was fun to see Shatili and its unique architectural styles. In addition to enjoying the breathtaking scenes of the country, we were satisfied with the choice of hotels and guesthouses. Some of the guesthouses were family run, which was exactly what we wanted to experience. One thing I would note is choose wisely when to travel to this area. The weather might let you down. Our guide Tazo and driver Giorgi were friendly and helpful. Giorg helped us with our luggage every time and remained a professional during the heavy city traffic or comprehensive routes. I will recommend your company and using your services.

Hello Sati. Thanks for arranging our tour of Caucasus. Yes, we enjoyed the tours and itinerary. We all loved our room change at Ani Plaza Hotel. Is your office close by? We would be delighted to meet you before we leave Yerevan
By the way, if you are free tonight, my husband and I will take you for dinner at Lavash.

Thanks
Maria

Thank you Sati. I’m very happy I took this tour!

Michelle

Good morning Sati, I have had a great trip and I am sad It is soon to end. I have found the other couple very nice and easy to get along with.
I am sorry I did not get to meet with you in Yerevan
Thanks for an enjoyable holiday.
Regards
Sue Schwarz

Tour was great. I was most fortunate to have fantastic company with me. We had such a great time together. In addition, the 2 tour leaders, Sophie in Georgia and Rafi in Armenia were terrific. I would certainly recommend Arara as it was a wonderful experience. Regards Sam f

I had difficulties reaching Sati a few times. I emailed Sati several weeks before the trip started in order to tell her I was traveling early in Turkey before flying into Georgia. I had asked her to send me the logistics early, such as when and where to meet the group. In addition, the tour company still hadn't asked me to pay the balance, yet. I waited 5 days and called the office in Georgia and told staff I needed some information. It seems that they reached Sati, because it was then when she responded via email. I recommend that the information be sent out a few weeks prior before the tour starts.

Three older ladies in my tour group had difficulties walking up multiple outside rock stairs and many steep inclines. They eventually chose not to participate for many days. Therefore, I recommend your company add to the description of the Georgia-Armenia Classic tour that there are many stairs in destinations outside of the cities.

The Urban Park Hotel in Tbilisi was listed as a 4 star hotel. But, it is really very basic.

On a positive note, I did like both local tour guides, Sophie in Georgia and Ani in Armenia. Both were very knowledgeable and had wonderful personalities.