Traveler’s Feedback

If you decided to travel with Arara, please have a look at our travelers' reviews below. If you wish to get in touch with them, we can provide their emails as soon as we get their permission.

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Tiziana Schembry

Guide: Rima was an excellent guide, she demonstration good knowledge about the places we went and made the trip fun. Her English skills were very good. The guides in the three museums we visited also had good English and it was nice to get a personalised guide of the museums.
Driver: Very skilled driver; Punctual; Polite
Car: Comfortable! Good size
Hotels: The Cascade Hotel was lovely, it was a small hotel with comfortable beds. We were lucky to have the room with a terrace. Breakfast was adequate and the lady also made us coffee. The second hotel, Astoria in Georgia was ok. When we arrived, the receptionist was a bit cold towards us. She did not have our names on the system and so it took us a while to check in as we were not on the system
What did you like best in your trip? It was not too packed, and we were allowed enough time to walk around the sites and enough time to see the city etc when we got back from our excursions. The food suggestions in Armenia were very good. Wine tasting was nice, although a different winery may be a bit more lively, maybe because we are used to the European type tours and Armenian wineries are slightly smaller.
What didn't you like in your trip? One of the people who joined us on the trip was an older gentleman. He was a bit difficult at times, but I think the Georgian tour guide managed him well. Otherwise I feel the trip went well.
What would you add to your trip?
Would you recommend our company to your friends? Yes definitely
21.05.2018
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Simona Goldstein

Guide: our guide was Haykuhi, very nice person, friendly and kind, very explicit (English at high level)and clear on the information, good knowledge on all sites. She was on time every day, as per our schedule. We will be glad to have her on our future trip to Georgia.
Driver: our driver was Aram(don't remember the exact name), very nice person and good driver. he took care of our luggage with kindness and calm. he was on time every day as per our schedule.
Car: 5
Hotels: All hotels were very nice and clean and the breakfasts were delicious. every day same idea, but something new.
What did you like best in your trip? The beautiful landscapes of Armenia, the people who are very warm and nice, the great food and once again, the landscapes. The itinerary was wonderful.
What didn't you like in trip? The roads must be improved and the advertising, must be on the first place of improvement. nothing to do with your company. just to pass over to the proper offices.
What would you add to your trip? nothing, just Thank You!!
Would you recommend our company to your friends? Definitely we'll recommend your company to our families and friends. We also, will  like to book our future trip to Georgia with Arara.
18.05.2018
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Penny Daly

Dear Liana,
I’d like to let you know how pleased I was with my recent tour. I was impressed by the service and arrangements. Parandzem was an excellent guide, full of information and anecdotes about Armenia andI have learned a lot about the country, it’s history and its people. I am now going through my photos and trying to put them in order. The accommodation was comfortable and the places chosen to eat were interesting. Arshak was a good driver and I always felt safe with his driving.
All in all I had a wonderful time and wouldn’t hesitate to recommend Arara Tours as a company and Armenia as a fascinating place to visit. As I mentioned when I visited you, I would be interested in your trips to Iran, so if you could pass on my details, I’d be grateful. Once again, thank you to Yourself, Parandzem and Arshak for a memorable holiday in Armenia.

Penny

29.05.2018
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Mauro Bailo

The owner and manager of "Ornitour",
This has been the first birding tour I arranged in the southeasternmost tip of the Western Palearctic, where some of the most sought after birds of WP live and breed.
Well, birds are not at all as monuments and churches (some finest example of which we saw as well during this marvelous trip), and their sightings are never guaranteed. But the fabulous mix of our guide Vasil’s experience and knowledge about the country ornithofauna (but not only: for any question about reptiles, mammals, amphibians, insects, plants and flowers we got from Vasil a prompt and exhaustive answer) and the perfect organization of Arara Tours, our ground tour operator, led to an amazingly successful adventure, both from the naturalistic side of the tour and the services provided.
Hotels were carefully chosen according to their level and convenience for closeness to the main birding areas (the latter a very important aspect in a birding tour), all the people working there proved to be friendly and helpful, food was excellent.
Our driver did a great job (driving a van full of birders screaming to the appearance of this and that bird, asking to stop for a photo and for an observation is not an easy task!) and, again, Vasil was absolutely excellent. I recommend Arara Tours for any birding (and not only) tour in the fantastic land of Armenia, which I’ll sure visit again next year.
13.05.2018
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Karmel Wallace

Hi Lusine,
Now that our holiday is over and we have settled back at our home in Australia we would like to take the time to thank you for the wonderful holiday in Armenia you organised for us.
The accommodation was excellent, as was the driver and especially your guide Haykuhi. Armenia is indeed a beautiful and interesting country with its culture and history delivered so well and with a pleasant mixture of knowledge, enthusiasm and pride by your guide. Haykuhi was always on time and proved to be pleasant company whilst sightseeing.
Your driver was courteous and with a great dry sense of humour (much appreciated by Australians). We would recommend your tourist company to any Australians or Westerners travelling to Armenia.

Very best regards,

Karmel & Barry Wallace
10.03.2018
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Maxine Angala

Guide: Our guide Haykuhi, was an excellent guide. She has such a warm personality and a truly knowledgable guide. She explains the history with such ease that you are able to enjoy it, she also makes sure that you are able to do what what we wanted (more time to shop for souvenirs) without sacrificing to see the necessary tourist spots. Haykuhi had such a wonderful personality and it was fun having her with us on our vacation, also to factor in the unimaginable of the circumstance of the revolution at that time. Her calm and enthusiastic made our trip such a wonderful experience.
Driver: he was a very good driver and helpful too
Car: the first car was newer and better than the second one in Armenia but overall, it was wonderful and comfortable
Hotels: the hotels were great especially the space and locations of the hotels. except the first hotel in Yerevan was quite small and there was an issue with the air condition
What did you like best in your trip? Experiencing the wonderful culture and seeing the monasteries.
What didn't you like in trip? I actually enjoyed the whole trip.
What would you add to your trip? I wouldve adding being able to go to the places we have missed due to the roads that were blocked.
Would you recommend our company to your friends? 100% would recommend it, Lusine was wonderful with the travel arrangements and coming up with back up plans during the revolution where we were left with no choice.
01.05.2018
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Gina Derequitto

Hi Lusine,
We arrived home almost a week ago. We immensely enjoyed the tour. It’s always wonderful to experience the culture and to be with people of other countries.
Thank you for arranging our family vacation. Everything was perfect except for our border crossing. We’ve been crossing borders several times in the past but we have never crossed the same way we did. We always crossed with our luggages with us in a vehicle. I hope this will be fixed with other travelers. Other than that, we have no complaints.

Thank you,

Gina
01.05.2018
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Stuart Parkin

Syuzanna,
Thank you for all your endeavor in organizing and coordination of my trip to Armenia and Georgia. A super albeit brief experience.

Sincerely,
Stuart Parkin

09.01.2018
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Allan Li

Armenia is truly an amazing country for tourists, if only more people are aware of it! When we planned our Caucasus vacation, I had to allocate 16 days to three countries, and somehow, we ended up with 7 days in Armenia, 6 days in Georgia and only 3 days in Azerbaijan where we focused on Baku. I cannot tell whether I missed much in Georgia and Azerbaijan, which I probably did, but I can definitely say that the 8 days in Armenia was worth it! The days were filled with eye-opening sights, and the hospitality we experienced were warm and genuine. Armenia is the smallest of the three countries, and yet the history, culture, the food and even the wines are bewitching. All of these were presented beautifully by our guide Vahe Kosakyan, and organized exquisitely by Lusine, who spent endless hours planning, explaining, booking, amending, and amending again to get us the exact specifications right. The trip was as perfect as can be possible, and what we missed (a national dance performance in Yerevan) was not within her control, as it was not in season. Armenia is also a bargain for a tour destination, and it is safe. Your wallet will thank you, your stomach will thank you, and your family will thank you for the wonderful trip that you booked with Arara Tours and its sister company MyGeo (in Georgia).

02.04.2018
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Piotr Szewczyk

Guide: I was looking for a private tour while in Tbilisi and Araratour was simply the best choice. Luisine not only they had great recommendations but also from the moment I contacted her I felt special. Luisine addressed all my questions are needs to make my stay in Georgia and Armenia unforgettable experience. The communication was quick and easy, I was provided with all necessary information so that I didn’t need to worry about my tour arrangements making the whole trip seamless. From the moment I left the arrival hall I felt like everything has been taken care for me and I could enjoy my tour has started. Our guide Vasca was very knowledgeable, always helpful and ready to assist. He showed us great spots in Georgia and also recommended bars and restaurants for dinner, frankly he was more like a friend that a tour guide. I had an emergency situation looking for a dentist help and he step in immediately recommending best place to visit and get help. He adjusted our tour so I could get my dentist appointment without any disturbance to our scheduled itinerary. Many thanks for all your help and making my trip to Georgia an unforgettable experience.
Driver: Vasca was punctual, well mannered and helpful
Car: 
Hotels: 
What did you like best in your trip? Tbilisi, wine tour, Kazbeki, Armenia
What didn't you like in trip? it was so short
What would you add to your trip?
Would you recommend our company to your friends? definitely, actually I am planning to come back to Georgia in fall and will definitely use your agency assistance again
11.04.2018
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Miguel Vallés

Good afternoon, Lusine.
Back home, I want to tell you that the trip has been fantastic. We will always remember the wonderfool view of the Ararat!!!
Ruzanna is an excellent guide, efficient, competent and friendly. We recall her with joy. Alex is a courageous guide, extrovert and cheerful. The vehicles were comfortable, modern and with professional drivers. The hotels were well located and responded to the expected category. Your agency has organized the trip exactly as requested. Thank you and congratulations!!!

A very warm greeting and best regards,

Miguel Vallés (and Julia Alonso, Alfons Mirada and Dolors Robles).
06.04.2018
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Robin Lewis

It is very nice to be back home after a successful vacation spent in Armenia and Georgia. The trip was great and our family loved both countries. Thank you very much for organizing the tour for us. Your guides did a great job. Both Anna and Vaska were very helpful and professional. The drivers were also very reliable and punctual. We will definitely recommend your company to all of friends.

06.04.2018
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