Traveler’s Feedback

Dear Lusine,

Thanks for arranging a wonderful trip. The driver and guide were so cooperative and informative. We really enjoyed the trip at the maximum. Convey our regards to your team, guide and driver. I have attached our group photo. Have a wonderful day ahead.

Joel

Dear Vahe & Lusine,

I would like to thank you both for the amazing tour we had in your country! Vahe was very knowledgeable, hospitable, and walked the extra steps to make sure that we see and experience the most out of the tour. We enjoyed a lot and carried back with us good memories good memorabilia to share with other people. I wish you the very best!

Zaher

What did you like best in your trip? Everything! It was a wonderful tour. We saw so many amazing, beautiful things, including wonderful Yerevan, the Gerhard Monastery and the Garni Temple, with the incredible symphony of stones formation just below it, Etchmiatsin Church, the museum of manuscripts, the fascinating Zvarnots Ruins, the haunting church of Saint Rhipsime,the Genocide Memorial, the ancient Khor Virap Monastary, the beautiful and isolated Noravank Monastary, the Areni cave ruins (so incredible!), the picturesque journey to the Caravansarai at the top of Selim Pass, Armenian Stonehenge (also just incredible!), the Noravus cemetary and the incredible ancient ruins around beautiful Lake Sevan, the sublime Sevanavank Monastary, the spectacularly situated Tatev Monastary (and the exciting, scenic tram ride to it) the Debed gorge and the fascinating ruins of Sanahin and Hagpat Monastaries that dot its edges, and the incredible painted Monastary of Akhtala. This is not to mention the delightful home visits we had with beekeepers' and cheesemakers' families, or the incredible meals we had throughout. It was an absolutely wonderful trip and we loved every minute of it!

What didn't you like in trip? We didn't like that it had to end!

What would you add to your trip? We would have made it longer if we could have.

Guide: Vahe was our guide for all but one of the days of the tour and he was just magnificent! He made the trip so special for us. He was always looking for ways to enhance our tour, including taking us to additional places of interest beyond what was planned, and delighting us with little surprises. He was so knowledgeable and passionate about Armenia, and we were so grateful for his openness, thoughtfulness, and warmth. He went above and beyond for us. We love you, Vahe! Arthur was our guide for one day of our tour (the tour of Yerevan) and he was also just wonderful. Thank you, Arthur! Both of our guides spoke excellent English and were great communicators.

Driver: Vahe was an excellent driver. We felt totally safe in his very capable hands.

Car: Perfect car for the tour.

Hotels: Great. We especially loved Qefo Hotel.

Would you recommend our company to your friends? Yes, wholeheartedly. Lucine was our contact for organizing the tour and she was very responsive, knowledgeable, professional, kind, and patient with us. When we requested several last minute changes to the itinerary, she was able to make them happen for us. She was an absolute delight to work with.

Hi,

We're finally back home and on the road to be settled. It will take a while. We were gone for 7 weeks, so much to catch up on.

Regarding the tour, it went extremely well. Both guides, Arthur and Kakha, were professional, knowledgeable, pleasant, fun, gentlemanly, and enthusiastic. Couldn't ask for more than that. The hotels were fine. The one in Tbilisi is still renovating and will be wonderful when finished. The only real problem now is the elevator which is in an unrenovated section. The staff was more than helpful, in both hotels.

If I had to make a recommendation, it would be to visit fewer monasteries, although I'm not sure what to substitute. It seemed we visited monasteries and forts, plus wineries. Don't know what else would be available. I realize the monasteries ad forts are critical to the history of both countries. But different types of sights would help. Just food for thought.

My husband has some difficulty walking so the steps everywhere were a challenge. You might note this caution in tour information. Aside from the above, we were very pleased with the tour and with the countries. And with your patient responses to my never-ending emails. thank you for all your help. We will certainly refer others to your firm in the future.

Hello!

Liana, I have to pay you a compliment- in 20 years of international travel- you are the most responsive travel agent whom I have ever met!

Overall, we were happy with the tour and the visit to different sites, as well as with Arthur, our guide/driver. I think we did a fairly good job of selecting sites that are representative of Armenian history and culture. Arthur was knowledgeable on various topics and even helped with things not associated with the trip, like showing me a barber shop for a haircut. He was also very helpful in talking to different vendors at the Vernissage market, where I found saddle bags/ khurudjin that I have been trying to find for a long time!

We also found the people in Armenia to be generally friendly and helpful. If I was to offer any criticisms they were more to do with things beyond the scope of you control, for e.g. for more restaurants and other public spaces to have a separate non-smoking section or for the government to create better roads in some places. Again this is not something that your company can control.

What did you like best in your trip? Off-road trips to Petroglyphs and over the mountains.

What didn't you like about the trip? Nothing.

What would you add to your trip? Perhaps a longer trip, with a couple of overnight stays in places with interests nearby.

Guide: Good guide, knowledgeable.

Driver: Good. Enjoys the off-road too.

Car: Good.

Hotels: Good. Some basic but still very welcoming.

What did you like best in your trip? The Armenian people

What didn't you like about the trip? The hotel in Dilijan

What would you add to your trip? Nothing

Guide: Arthur Davtyan had very good English and excellent communication skills. He was amusing, knowledgeable and open to suggestions.  We would recommend him to our friends taking a holiday in Armenia.

Driver: Arthur drove well and skillfully.

Car: An excellent Mazda 6 with very good road holding.

Hotels: The Cascade in Yerevan was very comfortable and very close to the centre of town. The staff were delightful. All the hotels with the exception of the hotel in Dilijan had good facilities with good bathrooms and were very clean.

Would you recommend our company to your friends? Yes.

My family and I have now returned safely to Sydney (New York in the case of my eldest daughter)  and are resuming our daily lives but with very fond memories of our stay in Armenia. It was a truly wonderful time for us and we were fortunate to have your guidance in planning the itinerary and in having Ara as our accompanying and knowledgeable tour guide and Ardag as our most skilled driver.

As my eldest daughter said to me as we were leaving Armenia, there was something in the itinerary for each one of us. There was culture, religion, art, wine tasting, excellent food, history, beautiful scenery and panoramic walks – an eclectic blend. We loved Yerevan and its nightlife. We loved the hospitality and friendliness of the common folk – I in particular felt at home even though my Armenian is not very good. I had waited all my life (60 years) to make this pilgrimage and I was not disappointed.

It is very good to see that Armenia is a sovereign and independent state but I was able quite quickly to pick up on the undercurrent of problems which this young state faces. Nevertheless, I regard the existence of the state to be a miracle of sorts and I have every confidence that the intelligence and resourcefulness of the Armenian people will resolve their difficulties one by one and overtime. After all, do not forget that it took centuries of evolution and progress for the West to develop its present day administrative institutions and legal system. These critical underpinnings of society do not occur in short periods but take many years to evolve and require the goodwill and selflessness of generations to bring about fair and equitable societies.

The trip there and back was quite arduous. Our trip to Armenia took 32 hours from Sydney and the return trip was even longer because of an overnight layover in Dubai. Distance is tyrannical for us but I can say without reservation that if Yerevan was say only four hours away by plane, I would gladly visit two or three times a year – that is how much I liked your city and country.

With my best wishes

Vasken

What did you like best in your trip? Everything !!!. Right from the beginning  when I contacted Arara , I got a positive warm response from Mrs Liana , thereafter she become my focal point for entire trip. She had given a holiday package called Classic tour Armenia + Georgia to start with. As usually I do before my any travel , I had my homework to visit main attractions of the Armenia & Georgia and communicated with her to modify accordingly . She finalized a great itinerary according to my priorities. Liana promised me the best guide for me at Armenia and there by arara has choosen none other than Mr Vahe. The freedom given for me to reschedule the plan according to my convenience and comfort.

What didn't you like about your trip? So far nothing as such to point out!!

What would you add to your trip? Nothing as such!!

Guide: Mr Vahe, our guide at Armenia is great person with highest level of sincerity, integrity , punctuality and very caring and helpful. He given us the best possible comfort in every aspect. He tried his level best to give opportunity to interact with local people and get to know deep route culture and history of Armenia. Altogether, I would say – a great human being!! Mr Vaska , our guide at Georgia also was a nice fellow. He did his job well & good!!.

Driver: Very comfortable driving with great sense of responsibility.

Car: very comfortable and nice.

Hotels: very comfortable and located at right place so that we could manage city walk & an evening life our own.

Would you recommend our company to your friends? Surely!!! Highly recommended for a great trip to Armenia + Georgia.

What did you like best about your trip? The responsive Lusine, our tour organizer....well planned itinerary...nice guides...lovely coutry sides...good people..

What didn't you like about trip? the condition of the cars which could be better...the weather in Yeravan was hot...

What would you add to your trip? One or two night stays in Dilijan in Armenia and in Kazbegi and Sighnagi...and a night tour of Yeravan and Tbilisi..

Guide: Excellent...

Driver: very good

Car: can be better and newer....

Hotels: very good except Royal Palace in Yeravan...where the AC was not working..

Would you recommend our company to your friends? yes