Mobile Operators in Armenia, Georgia and Azerbaijan

When planning your holidays it is very important to study not only the culture, local customs, and traditions of the intended destination in advance, but also take into consideration various technical aspects and possible problems that may occur. Of course, in the 21st century with the development of information technologies and globalization, it may seem unreal that any problems with communication can arise. Today, every mobile operator offers a service of roaming through which you can stay in touch with your family and friends, and the vast majority of hotels, cafes, restaurants, and public places of leisure activities offer visitors a free Wi-Fi connection. In contrast to the free internet connection, roaming is still quite expensive. That is why in this article, we want to introduce you to the mobile operators and internet providers in Armenia, Georgia and Azerbaijan the services of which you can use without great losses for your purse.

Mobile operators in Armenia

Today in Armenia there are 3 mobile network operators: Beeline, VivaCell MTS, and Ucom. All off them offer 2G, 3G, and 4G services. SIM cards are available at the airport, in all customer service centers, in post offices, and in some supermarkets. Whatever mobile operator you choose, you can always fill your balance through terminals on the streets.

Team Telecom

Team Telecom Armenia is one of the largest telecommunication companies in Armenia. The company offers a variety of services: from fixed telephony to mobile communication of the GSM 900/1800 and 3G standards, as well as high-speed Internet access. Team Telecom numbers start with the following codes: 099, 096, 091, 043 and 033. Central customer service offices could be found at the following addresses: Northern Avenue 4 and Amiryan Street 3. You can get SIM cards at airports, at numerous customer service centers, or order online here.

There are 2 types of tariff plans: prepaid and postpaid SIM cards. If you come to Armenia for a short time stay, we advise you to purchase any prepaid tariff. More details about the tariff plan you can learn from the customer support specialists and via toll-free hotlines. The required information is available in three languages: Armenian, Russian and English.

If you do not want to figure out the tariffs, you can choose the "Welcome" tariff. After the activation 300 AMD is debited at a time and 200 MB of high-speed Internet is provided for 30 days.

You can activate tariff plans through the TeamTelecomArmenia app. 

You can recharge your Team Telecom account not only in service centers and through ATMs, but also online on the official website.

Official website: www.telecomarmenia.am

Customer Support Center: 100 / 0611

Customer Support Center (landline): 100 / 080 000 611

Ucom

After retiring of «Orange Armenia» telecommunications operator a new mobile operator – Ucom entered the market. Ucom previously offered only internet connection services, but today it also occurs as a mobile communication provider. The company offers a wide range of services to both corporate and individual customers. Ucom numbers start with the following codes: 095, 055, 041 and 044. Central customer service offices could be found at the following addresses: Northern Avenue 1/2 and Mashtots Avenue 5. You can find all the Ucom service center addresses of Armenia here.

SIM cards are available in any service center, in all "Haypost" offices, in Mobile Center stores, in Yerevan City supermarkets, as well as in the Ucom online store.

Ucom offers various prepaid and postpaid tariff plans. For choosing the most suitable tariff for you, we advise you to consult at the service center or call the support center.

You can receive detailed information about international calls and packages of international minutes here.

You can recharge your Ucom balance in service centers, post offices, via ATMs and payment terminals, via the mobile application which is available in App Store and Play Market, as well as on the official website.

Ucom also offers an opportunity to use eSIM electronic cards. More detailed information could be found here. 

Official website: www.ucom.am

Customer Support Center: 444

Customer Support Center (landline): 011 444 444

VivaCell MTS Armenia

One of the largest mobile communication operators in Armenia is VivaCell MTS. The company provides high-quality and innovative services in the sphere of telecommunication and information technologies. VivaCell MTS is constantly expanding and developing its services. Thus, in 2010 the company was the first in the country to launch the innovative 4G LTE network. VivaCell MTS numbers start with the following codes: 093, 094, 077, 098, and 049. Central customer service offices could be found at the following addresses: Northern Avenue 6/14, Abovyan 33/7, and Amiryan 3. You can get SIM cards at airports and at numerous customer service centers. You can find all the VivaCell MTS service center addresses of Armenia here.

As the previous operators, VivaCell MTS offers a wide range of prepaid and postpaid tariff plans. In order to choose the most suitable tariff for you, we advise you to consult the service center or call the support center.

Prices for international calls could be found here.

You can recharge your VivaCell MTS balance in service centers, post offices, via ATMs and payment terminals, via the mobile application which is available in App Store and Play Market, as well as on the official website. More detailed information about payment/recharge methods can be found here.

VivaCell MTS also offers an opportunity to use eSIM electronic cards. More detailed information can be found here.

Official website: www.mts.am

Customer Support Center: 111

Customer Support Center (mobile): 093 297111

Mobile Connection in Georgia

There won’t be any problems with mobile connection in Georgia as well: the country offers high-quality connection and internet on favorable terms. In Georgia, mobile numbers start with the index “5”. There are 3 mobile operators in the country: Beeline, GeoCell, MagtiCom.

The tariffs are not expensive here: the local calls are quite affordable, there are also good offers for international calls. Thus for tourists, it is more profitable to use the service of local mobile operators rather than make calls via roaming.

You can get a SIM card at the airports, stations, as well as at offices of mobile providers. You can get the card at the airports and hotels for free, but they are empty and need to be activated and filled.

Below we will share useful information about each mobile operator in the country:

Beeline

At the moment Beeline company provides 1,3 million its clients with 2G GSM 900/1800MHz, 3G 2100 MHz and 4G 800/1800 MHz wireless service. It is a very demanded provider among tourists. However, it is important to note that if you plan to go to the remote corners of the country the mobile connection there may slow down. Beeline numbers start with the following indexes: 568, 571, 574, 579, 592, 597.

The operator offers rather cheap tariffs. For local calls, you can choose one of Kvelaperi Max tariffs. Kvelaperi Max can be activated for 30 days, for activation use *150*11#, and to check the balance *155#.

For profitable international calls, there is an “International” tariff.

Read more about how to activate tariffs on the official website. Services can also be activated via the mobile app.

Note that Beeline also offers eSIM electronic cards that perform the same functions as standard cards, and costs 5 GEL. Further detailed information could be read here.

To top up Beeline balance via terminals, as well as online and application.

Official website: www.beeline.ge

Customer Support Center: 110 101

Geocell

Geocell is famous for its trouble-proof connection even in remote corners of the country, as well as for its good internet connection. Its telephone numbers start with the following indexes: 577, 593, 555, 558, 557.

Geocell has about 9 tariffs, and it will be difficult to understand them and choose the most suitable one on your own, so it is better to consult at service centers.

The company has a good offer for tourists – the “All-inclusive” package which can be activated with *013*1# OK combination. The package costs 20 lari and is valid for 15 days. After the activation, you get unlimited minutes for local calls, 30 minutes for international calls, and 3 Gb mobile internet.

Prices for international calls could be found here. 

The balance can be top-upped via terminals, as well as online on the official website.

Official website: www.geocell.ge

Customer Support Center (landline): 2770177

Customer Support Center: 110 110

Magti

Magti is a direct competitor to Geocell as they have similar characteristics. Magti offers good coverage of 2G/3G/4G/4.5 networks all over Georgia as well as the Internet that is not inferior to Geocell’s.

The company has a number of different tariff plans, but we suggest not to bother and choose one of the travel packages “Welcome to Georgia!”. A SIM card can be obtained for free right at the airport, after which it will be possible to activate one of the WELCOME packages: for 15 GEL (~ 5 $) you get 5 GB Internet and free SMS/MMS within the country (activation: 3315 OK), for 30 GEL (~ $ 10) - 3 GB Internet, free SMS/MMS /calls within the country and 30 international minutes (activation: 2230 OK). Both of these packages are valid for 15 days.

The balance can be top-upped via terminals, as well as online and application.

Official website: www.magticom.ge

Customer Support Center: 110 011

Mobile Connection in Azerbaijan

For this period of time, there are 3 mobile operators in Azerbaijan: Azercell, Bakcell, Nar Mobile. Each has its own advantages, which we will discuss below. SIM cards can be purchased at operators' sales offices as well as at airports and even regular stores.

Azercell

Azercell is one of the most popular providers in the country. It works in GSM, WCDMA, LTE standards. It covers more than 80% of the country’s territory and serves 45% of all customers. Its telephone numbers start from the following indexes: 050, 051.

The operator’s connection quality also has good reviews. Like any other operators Azercell offers various tariffs, however, we’d like to highlight the special offer for guests “All-Inclusive” package: for 17 manats you get 20 minutes for international calls, 10 Gb Internet as well as other nice bonuses.

Official website: www.azercell.com

Customer Support Center: 1111

Bakcell

Bakcell is the first mobile operator in the country and covers 89.5% of the country's territory. It works in GSM, UMTS and 4G LTE standards.

The company offers various prepaid and postpaid tariff plans, which has its own benefits. It won’t be easy to figure out the tariffs independently, so we recommend visiting the customer service center for consultation.

You can top-up your balance via ATMs, bank kiosks installed in banks, cash at bank branches, as well as online on the official website. Further detailed information could be read here.

Official website: www.bakcell.com

Customer Support Center: 555

Nar Mobile

Nar is the youngest mobile operator of GSM, UMTS and LTE standards. Despite this, the company is customer-oriented and offers good prices. Its phone numbers start with indexes 070 and 077.

As the first two operators, Nar offers various tariff plans. We suggest you to pay attention to the "Welcome" package, which will allow you to call anywhere in the world and stay online while traveling around the country. The package price is 10 manats, detailed information can be found here. 

You can top-up your balance in service centers, post offices, via ATMs and payment terminals, mobile application, as well as buying a card in Nar.

Official website: www.nar.az

Customer Support Center: 777

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