You can book your tour to Armenia by one of the following ways:
Once we received your application, confirmed all tour details with you, we will send a deposit invoice. After the deposit of 50-100 euro per person (depending on the tour price) is received, we will start your hotel reservation and other service booking and will send your Tour Voucher with all the trip details.
After you have booked the tour, it is necessary to make a non-refundable deposit of 50-100 euros, which will provide our coordinators with the possibility to start organizing a trip (hotel reservation, food, transportation, etc.).
Final payment could be made after your arrival in Armenia. We reserve the right to cancel your booking and apply the relevant cancellation charges (detailed below) if we do not receive all payments at the due time.
Our company provides the following forms of prepayment:
Our company provides the following forms of final payment:
If you or a member of your group wants to cancel the tour, please, inform our company as soon as possible in writing form. Please, note that the prepayment (50-100 euros) is non-refundable, however, you can use it throughout the year and book another tour. In this case, our company will have to charge an extra 100 euros for re-booking the hotel.
Tours provided by our company are planned for many months before its inception and are not the subject of change or cancellation. Under the obligation of forced circumstances (weather, holidays) we can make some changes in the itinerary, however, all that relates to services and attractions will remain unchanged.
Please, also note that the prices of group tours are calculated for 2 people. If for any reason, there is 1 person left in the group, the price of the tour will increase.
We also request immediately and promptly report all complaints and any claims during the tour. If possible, all problems will be solved. If the tourist does not report any complaint, the compensation will not be implemented.
Please, also note that the company AraraTour is not liable for services not included in the tour price. Our responsibility is limited only to the extent provided by our tour.
Force majeure or any other event which is beyond our control and which is not preventable by reasonable diligence on our part frees both parties from liability or obligation. In case of Force majeure, we don’t issue any refund.
Tour operator Arara guarantees the refund of clients' money for unfulfilled services even in the case of the company's own insolvency or bankruptcy.