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How to book

You can book your tour to Armenia in following ways:

  • Click on the icon “Book now” near the tour you like, fill in the online booking form and send it to us
  • Send your application to info@araratour.com
  • Contact us by phone + 374 10 21 01 38

 

Booking terms and conditions

Once we received your application, confirmed all tour details with you, we will send a deposit invoice.  After the deposit of 50-100 euro per person (depending on the tour price) is received, we will start your hotel reservation and other service booking and will send your Tour Voucher with all the trip details.

 

Payment Terms

After you have booked the tour, it is necessary to make a non-refundable deposit of 50-100 euros, which will provide our coordinators with the possibility to start organising a trip (hotel reservation, food, transportation, etc.).

Final payment could be paid after your arrival in Armenia. We reserve the right to cancel your booking and apply the relevant cancellation charges (detailed below) if we do not receive all payments at the due time.

Payment forms

Our company provides the following forms of prepayment:

  • Bank Transfer
  • Credit card (3% charge is applied if the balance payment is made by credit card)

Our company provides the following forms of final payment:

  • Cash (2% discount is provided if the balance payment is made in cash)
  • Credit card (3% charge is applied if the balance payment is made by credit card)

Cancellation of the tour 

If you or a member of your group wants to cancel the tour, please, inform our company as soon as possible in writing form. Please, note that the prepayment (50-100 euros) is non-refundable, however,  you can use it throughout the year and book another tour. In this case, our company will have to charge an extra 100 euros for re-booking the hotel.

Rights and obligations

Tours provided by our company are planned for many months before its inception and are not the subject of change or cancellation. Under the obligation of forced circumstances (weather, holidays) we can make some changes in the itinerary, however, all that relates to services and attractions will remain unchanged.

Please note, that our tours require a minimum number of participants – 2 persons. We reserve the right to cancel the trip, if any tour will not have the minimum number of participants. We will inform you about the cancellation of the tour no later than 30 days before the start and will do the full refund of the amount paid, including the prepayment.

We also request immediately and promptly report all complaints and any claims during the tour. If possible, all problems will be solved. If the tourist does not report any complaint, the compensation will not be implemented.

Please, also note that the company AraraTour is not liable for services not included in the tour price. Our responsibility is limited only to the extent provided by our tour.

Force majeure or any other event which is beyond our control and which is not preventable by reasonable diligence on our part frees both parties from liability or obligation. In case of Force majeure, we don’t issue any refund.