Just a short note to say that we enjoyed our time in the Caucasus very much and wished we had had a few more days. The hotels you selected in Hagpat and Gori were both very comfortable and the staff helpful. In Hagpat we appreciated that they allowed us to have breakfast at 8AM when it is not normally served until 9 which helped us to see some additional sights.
All 3 of our guides Ruslan, Avet and Vazha were terrific, flexible (as we changed our plans a little on some days) and very thoughtful. We spent the most time with Vazha and we appreciated the many small touches that he brought to that part of the trip.
As you know we had to cancel the night in Kazbegi due to the weather and road conditions but that turned out quite nicely as we still saw the mountains and gained an extra day in Tbilisi.
Finally, I had been concerned that coming over the holiday period things would be a bit quiet but in fact they were very lively and enjoyable in all locations with the lovely Christmas decorations everywhere.
I might mention also the experience on the train, if you are booking for others. The train itself was very comfortable but for us, not used to the hot temperatures that people like to heat their houses in Europe, the train was too hot for sleeping which meant we were more tired than expected when we arrived in Tbilisi.
Please pass on our thanks and good wishes to all 3 of our guides and to the 2 hotels and thanks again to you for making the arrangements in such a professional manner.
Susann and I have just finished looking through all the pictures and videos from Georgia and Armenia last week, and we wanted to circle back and send a short email praising the tour and tour guides that we booked with Arara.
Avet was personable and punctual, and was very flexible in accommodating changes to the itinerary - especially when we opted to remove some churches and stay at Lake Sevan for longer than originally planned. We enjoyed the SAS Food Court that he took us to on the first day, which became a daily pit stop while we were in Armenia.
Davit was extremely patient and eager to show his country to us in addition to being very knowledgable of the history and background of various sites, caucasian music, and culinary dishes. He also was a great driver, especially driving to Gergeti Trinity Church in the pouring rain and fog - his car was spacious and fit for that very purpose. The highlight for us was the khinkali restaurant, there was unplanned singing and dancing - we think Davit relaxed a bit and had fun as well.
We both agreed that we would recommend both tour guides to our friends and acquaintances should they ever travel to Armenia and/or Georgia, and we would go through Arara again for future travel in the region. The personalized tour was definitely the way to go :)
We very much enjoyed the itinerary, lots of sun and fresh scenery - thank you again for your patience in coordinating! All the best!