Ani

Can’t believe we finally could make this trip. We planned to travel to Georgia and Armenia back in 2020 but the pandemic cancelled all of our plans. Finally we were able to travel in April after getting the vaccine.
Armenia turned out to be an absolute delight. The history and the journey this country has gone through is terrifying. It’s beauty has no limits, we were enchanted by the nature and views in Dilijan, the breathtaking Khor virap and Hagpat monasteries...
The services are of high quality, the hotel was very good located, near Cascade complex, all the sites nearby and easy to reach.
Georgia was a country of contrasts and captivating beauty. We very much liked Telavi, the cozy wine town where we had a memorable excursion to the Kareba Winery. This was an experience to remember.
As for the guides, both Ani and Tazo were amazing. Very professional, hard working and enthusiastic young people who would make you fall in love with their countries.
Thank you Arara team for organizing our holidays in your special region.

We had a private tour to Caucasus with Arara organized just for the three of us! Everything was organized at high level, the guides were brilliant with good command of English and knowledge of their countries. Ani in Armenia was very professional, pleasant and comfortable to be with throughout the whole touring in Armenia. Sophie in Georgia was just exceptional!! Altay in Azerbaijan did a great job with an individual approach to all of us. We had a private coach with very safe drivers.
We liked almost all the hotels we stayed in, particularly the locations were great giving us freedom of exploring the cities ourselves after the tours.
We are very early planners and started the preparations of the tour back in March. And Tatev was very responsive and professional to our requests during all those months.
We have already recommended Arara to our friends and hope to travel with them again. The trip was surely one to remember!!

Hi tatev, we are back to Australia and wanted to write a feedback about the wonderful trip you have organized for our family. I have a few comments which I think might be helpful for you.
1. The guides were great. We can’t thank you enough for hiring Ani as our tour guide in Armenia. She is truly a jewel. Please pass our greetings to her. We also liked our Georgian guide Alex. The only comment I have here is with the guide in Azerbaijan. His English was poor, but we understand that locals can’t speak Native English. It was not a big deal for us.
2. The hotels you picked for us were wonderful. The best one was probably Doubletree in Yerevan. In Signaghi you have booked Holiday inn for us, which was nice too, however we had to wait a bit longer than usual for checking in. There was a big group which caused the issue, I think in this case it is better to have 2 people working in the front desk. I understand that you can’t manage this, however, they should improve their service.
3. The drivers were good too. We felt very safe in each country. Although in Azerbaijan the van was a bit smaller than in the other two countries. We packed a lot of stuff with us as we had more than 2 weeks in Caucasus and had to be in Russia next, but the cars in Armenia and Georgia had bigger luggage space.
Hope this comments will help you. Overall, the trip was remarkable. Thank you for all the arrangements. We have already started showing our photos to relatives and recommending your company. So wait for emails from our friends. Best of luck, Julia.